Program Manager

Who you are

• A structured operator - You bring order and organization to fast-moving launches: rosters, timelines, trackers, content, comms, and collaboration
• A strong curriculum designer - You can take a product release and turn it into clear, reusable enablement, training, and job aids that change what reps do in the field
• A cross-functional collaborator - You're comfortable coordinating PMM, Product, Sales, CS, and RevOps, and you move work forward without formal authority
• An AI adopter - You look for practical ways to use AI tools such as Glean, Claude, and more to automate manual work and free up time for what needs a human
• A biased-for-action doer - You move fast, ship, and iterate in a dynamic environment rather than waiting for perfection
• A measurement-minded teammate - You care whether training actually landed, and you'll track completion, sentiment, and behavior to prove it
• 3–5 years of experience in enablement, program/project management, sales enablement, or a related GTM operations role in tech
• Strong organizational and project management skills, with a track record of running multiple launches or programs at once
• Instructional design experience, you've built training, job aids, or curriculum that people actually used. Direct GTM experience preferred
• Strong writing skills, with the ability to translate product briefs into concise, field-ready language
• Proficient with enablement tech stacks (LMS, conversation intelligence, CRM) and comfortable using AI tools in day-to-day work
• A data-informed mindset, using completion and feedback data to prioritize work and improve programs
• Familiarity with AI-powered tools and good judgment about when to automate versus when human decision-making matters most
• Experience in recruiting or B2B SaaS industry, a plus
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse. If you don't meet 100% of the qualifications outlined above, we still strongly encourage you to apply

What the job involves

• This Program Manager will build and scale the enablement programs that help our Sales and Customer Success teams sell and support a fast-evolving product portfolio. This role owns the operational and curriculum backbone of GTM Enablement: turning product launches into repeatable training, managing the logistics and communications behind every rollout, and building the systems that let enablement scale across multiple audiences
• You'll partner closely with Product Marketing, Product, Sales, Customer Success, and RevOps, and work directly with the leader of the Product + GTM Enablement team. This role is a strong fit for an organized, AI-fluent learning designer who turns ambiguity into training sellers can act on, and is able to own enablement programs end-to-end
• Build and maintain product curriculum: eLearning, live sessions, job aids, playbooks, and FAQs for product launches and ongoing releases
• Own launch execution for GTM initiatives: timelines, session logistics, communications, invites, and follow-ups
• Maintain the systems that support enablement: tracking, reporting, scorecards, and AI knowledge agents, including turning the outputs into insights for stakeholders
• Partner on measurement: completion, sentiment, and behavior-change signals to demonstrate enablement impact
• Additional projects and responsibilities as business needs require

The application process

• The anticipated closing date for this role is October 15, 2026