Program Manager

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

As the Program Manager for Housing, you will oversee the daily operation and coordination of supportive housing programs for families experiencing homelessness within the LSS Housing and Family Services Department. The primary functions of this position is coordination and execution of housing programs in the 7-county Metro Area, program development and supervision of staff and programs.

Additional Responsibilities:

• Provide case management to our families to address the barriers leading to homelessness, improve the quality of their lives, strengthen family functioning, and teach life skills that will allow them to be able to obtain and maintain community living in the least restrictive environment possible.
• Provide leadership within the department including program development, modeling of direct service delivery and contribution to the creation of new initiatives.
• Monitor revenue and expense reports and contribute to the creation of annual budgets.
• Provide supervision of case managers and interns in the Housing Department.

What We Offer You:

• An excellent benefits package that includes medical, dental, life, vision, 403(b) plan with a match, wellness program, and other ancillary plans.
• Generous PTO plan, paid holidays, and 3 float days.
• Opportunities to continue professional development.
• An ALIVE Workplace that is supportive, healthy and fun!
• A diverse workplace.
• An outstanding reputation.

Qualifications and Requirements:

• Bachelor's degree in human service or equivalent plus 4 years' experience in a human services field required.
• Valid driver's license and current insurance.
• Knowledge of crisis intervention; chemical dependency treatment, physical or sexual abuse, family violence required.
• Knowledge and experience about motivational interviewing, harm reduction, housing first model and trauma informed care.
• Previous experience working with low-income families and homelessness.
• Demonstrates the ability to work with a culturally diverse population and of cultural competency.
• Strong organizational skills.
• Demonstrate the ability to communicate effectively, positively, and professionally with participants, providers, family members, co-workers, supervisor, and others.
• Demonstrate the ability to work independently while functioning as part of a larger team to promote a positive, supportive, and collaborative atmosphere.

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Leader: Inspires teammates to follow them

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.