Program Manager

Company: Flood

Website: Visit Website

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Business Type: Startup

Company Type: Product & Service

Business Model: B2B

Funding Stage: Seed

Industry: Fintech

Salary Range: ₹ 15-25 Lacs PA

Job Description Program Manager (Technical) Location: Bangalore (Domlur)

Experience: 10–15 Years

We are looking for a highly technical, business-orientated programme manager who can own complex software delivery from concept to production.

This is not a traditional project coordination role. We need someone who takes complete ownership of delivery, works directly with customers, challenges requirements, manages risks, and drives cross-functional teams to successful outcomes.

The ideal candidate is comfortable working across Engineering, Product, QA, DevOps, Business, Operations, and Customer stakeholders while ensuring programs are delivered on time, within scope, and aligned to business objectives.

Candidates from technology services organizations who have delivered enterprise software implementations in fast-paced environments will be preferred.

Key Responsibilities End-to-End Program Ownership

• Own the complete Software Development Lifecycle (SDLC) from requirement gathering to production release.
• Translate business requirements into actionable engineering workstreams.
• Drive planning, execution, testing, deployment, and post-production support.
• Ensure successful delivery across multiple parallel initiatives.

Stakeholder Management

• Act as the bridge between customers, business teams, engineering, QA, DevOps, and operations.
• Build credibility with senior stakeholders and influence decisions without formal authority.
• Manage expectations, resolve conflicts, and drive alignment across functions.
• Escalate issues effectively while maintaining strong working relationships.

Technical Program Management

• Work closely with architects and engineering teams to understand technical dependencies.
• Review solution approaches with engineering.
• Understand APIs, cloud platforms, system integrations, databases, and enterprise architecture.
• Be hands-on enough to install, configure, demo, and explain the product to customers when required.

Delivery & Governance

• Drive program governance, planning, RAID management, dependency tracking, and release readiness.
• Monitor delivery milestones, risks, blockers, and resource planning.
• Lead steering committee meetings and executive status reviews.
• Ensure predictable and high-quality execution.

Business Ownership

• Understand customer business problems instead of simply collecting requirements.
• Challenge unclear requirements and recommend better approaches.
• Balance technical feasibility with business priorities.
• Drive adoption and business outcomes after implementation.

Required Skills

• 10–15 years of experience in Program Management, Technical Program Management, or Enterprise Delivery.
• Strong understanding of Software Development Lifecycle (SDLC).
• Experience managing enterprise software implementation programs.
• Strong stakeholder management across Engineering, Product, QA, Business, and Customers.
• Excellent communication and executive presentation skills.
• Strong risk management, dependency management, and release planning experience.
• Ability to influence senior leadership across multiple functions.
• Comfortable working in fast-paced, ambiguous startup environments.

Technical Knowledge Good Understanding Of

• Cloud Platforms (AWS/Azure/GCP)
• APIs & System Integrations
• Databases
• Enterprise Applications
• Agile / Scrum
• JIRA / Confluence
• Release Management
• DevOps concepts
• Software Architecture fundamentals

Preferred Background

• Services company experience is highly preferred.
• Experience managing enterprise software implementations.
• Experience in Retail, Insurance, BFSI, or Digital Transformation programs is a strong advantage.
• Candidates who started their career as Software Developers and transitioned into Program Management are highly preferred.
• Experience working with globally distributed teams is desirable.

What We're Looking For We are looking for someone who:

• Owns delivery end-to-end rather than simply coordinating tasks.
• Can confidently interact with CXOs and senior customer stakeholders.
• Thinks like a business owner, not just a project manager.
• Can challenge requirements when necessary.
• Handles multiple complex programs simultaneously.
• Is technically sound enough to earn the respect of engineering teams while keeping business objectives at the center of every decision.