Program Manager

Who you are

• You have 3+ years of experience in media operations, advertising operations, sales support, program management, or another coordination-heavy environment
• You’re comfortable partnering closely with sales teams and can translate what a seller needs into clear operational next steps
• You understand the relationship between content and advertising and can navigate situations where talent preferences, brand suitability, format requirements, and commercial needs intersect
• You’re highly organized and have a reliable approach to managing multiple open requests, dependencies, and deadlines at once
• You communicate clearly and concisely across different audiences, from sales partners and talent representatives to content and operations teams
• You’re comfortable working with data and revenue information, maintaining trackers, running reports, and identifying discrepancies
• You’re comfortable with tools such as spreadsheets, Asana, Coda, Google Workspace, Slack, Salesforce, and AI-enabled tools, and can learn new systems quickly
• You bring a collaborative, adaptable approach and are comfortable pitching in across a small team with a broad remit. Experience with podcast advertising, digital audio, media sales operations, talent approvals, or The Ringer ecosystem can help you get up to speed quickly

What the job involves

• Podcast Sales Strategy & Solutions (PS3) shapes how Spotify brings podcast advertising to market
• We partner across sales, content, talent, and operations to set the strategy behind our podcast ad business, from developing and pricing new ad formats to positioning our show portfolio, launching new shows, and giving sales teams the insight and tools they need to grow revenue
• We’re looking for a Program Manager to drive key podcast ad operations across The Ringer portfolio
• You’ll connect Spotify’s sales organization with content, talent, and operations teams, keeping high-volume approvals and booking workflows moving while helping our sales teams understand what can run, where, and when
• You’ll be close to the full lifecycle of podcast advertising and help make sure nothing falls through the cracks
• Manage Integrated Solutions approvals and vetting across The Ringer podcast portfolio, triaging incoming sponsorship requests, coordinating with the right partners, and tracking requests through resolution
• Maintain a clear view of approvals across formats and shows, including what is approved, declined, pending, or escalated
• Be a day-to-day partner to sales teams on approval timelines, show availability, booking logistics, and podcast advertising formats, and help resolve campaign-specific blockers
• Serve as a key connection between Spotify’s sales organization and The Ringer Studios Business Operations team, translating new formats, processes, and advertising products into clear and consistent execution
• Manage The Ringer Podcast Booking Calendar, including inbound holds and bookings, new shows, editorial calendar updates, and post-sale booking changes
• Coordinate the PS3 workstream for new Ringer show launches, partnering across pricing, talent preferences, Creative Operations, sales enablement, and go-to-market readiness
• Support new advertising format rollouts and maintain accurate sales resources, including show sheets, FAQs, format guidance, booking tools, and other enablement materials
• Use campaign, booking, inventory, and revenue information to identify discrepancies, surface recurring questions, and improve the consistency and efficiency of day-to-day processes

Benefits

• Extensive learning opportunities, through our dedicated team, GreenHouse
• Flexible share incentives letting you choose how you share in our success
• Global parental leave, six months off - fully paid - for all new parents
• All The Feels, our employee assistance program and self-care hub
• Flexible public holidays, swap days off according to your values and beliefs