Program Manager

About The Role We are looking for a proactive and detail-oriented Program Manager to coordinate between the IIT Jodhpur and Masai teams. The ideal candidate will ensure smooth program execution by managing day-to-day coordination, handling documentation, resolving stakeholder queries, and providing operational support.

Key Responsibilities

• Act as the primary point of contact between IIT Jodhpur and the Masai team.
• Coordinate with internal and external stakeholders to ensure seamless program execution.
• Verify and manage student and program-related documentation.
• Handle queries from students, faculty, and internal teams in a timely manner.
• Support onboarding, program operations, and administrative activities.
• Track program progress and ensure timely completion of assigned tasks.
• Maintain accurate records and prepare reports as required.
• Escalate issues proactively and coordinate with relevant teams for resolution.

Requirements

• 1–3 years of experience in Program Management, Operations, Project Coordination, or a similar role.
• Excellent communication and stakeholder management skills.
• Strong organizational and coordination abilities.
• Attention to detail with good documentation skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency in Google Workspace or Microsoft Office.
• Prior experience in the EdTech or education sector is a plus.

Preferred Skills

• Strong problem-solving and analytical skills.
• Ability to work independently and take ownership.
• Customer-first mindset with excellent interpersonal skills.
• Adaptability and willingness to work with cross-functional teams.

Skills: project coordination,coordination,administrative,documentation,management,operations