Reporting to the Program Director and working under general supervision, the Program Manager exercises independent judgment within assigned areas of responsibility, directly supervises designated program staff, and serves as a senior staff lead for youth and community engagement functions. The role supports allcove model fidelity while maintaining clear boundaries between administrative/programmatic and clinical decision-making.

DECISION-MAKING AUTHORITY

Working under general supervision, the Program Manager exercises independent judgment over program workflows, evaluation methods, outreach and engagement strategies, routine expenditures within delegated authority, and methods for tracking grant deliverables. The Program Manager may make routine partnership commitments within existing agreements and represent GSUL externally within delegated authority.

The Program Manager provides recommendations to the Program Director regarding significant program, budget, partnership, policy, and personnel matters. Final authority for major budget changes, formal agreements, policy decisions, and personnel actions remains with designated organizational leadership.

ESSENTIAL DUTIES & RESPONSIBILITIES

Percentages reflect the approximate distribution of work time over a typical month and may fluctuate based on program needs. The position is expected to spend the majority of work time performing program administration, analysis, planning, evaluation, compliance, partnership development, and other exempt administrative functions.

1. Program Operations, Evaluation & Model Fidelity (20%)

• Direct day-to-day administration of assigned programs to meet work plans, grant requirements, service standards, and applicable allcove model integrity benchmarks.
• Lead model-fidelity reviews within the role's scope; identify gaps, develop action plans, and recommend workflow or service improvements.
• Design evaluation and feedback methods, analyze results, and use findings to inform program improvements and decision-making.
• Lead special projects under general supervision, including funder site visits, community needs assessments, and new program launches.

2. Grant, Data & Fiscal Management (20%)

• Manage grant milestones, deliverables, compliance, and reporting; lead drafting of assigned renewals and funding proposals.
• Monitor program budgets and purchases within delegated authority; analyze variances and recommend expenditures or adjustments.
• Analyze enrollment, referral, engagement, outcome, and feedback data to identify trends and inform strategy.
• Maintain audit-ready program and model-fidelity records; routine data entry is performed by program staff.

3. Staff Supervision & Development (15%)

• Supervise assigned program staff by setting priorities, reviewing work, managing schedules, conducting evaluations, and providing coaching.
• Participate in recruitment and provide recommendations to the Program Director regarding selection, development, performance management, and corrective action.
• Ensure required allcove and in-service training is completed and documented in accordance with applicable supervision procedures.
• Coordinate staff and volunteer assignments, resources, and logistics for outreach, events, and engagement activities.

4. Youth Engagement & Youth Advisory Group (15%)

• Develop and implement the allcove Sacramento youth engagement plan with meaningful participation from young people, families, and the community.
• Lead the Youth Advisory Group, including representative recruitment, onboarding, training, meeting facilitation, leadership development, and opportunities for youth co-design.
• Maintain feedback channels and ensure youth and family perspectives inform program planning, service delivery, outreach, and continuous improvement.

5. Community Awareness & Health Promotion (10%)

• Develop and implement the community awareness and engagement plan, including targeted strategies for youth experiencing barriers to care.
• Coordinate mental health literacy, stigma-reduction, early help-seeking, and health-promotion activities with center clinicians to support evidence-based content.
• Coordinate digital and community outreach with Communications and program teams, ensuring activities align with allcove branding and center service capacity.

6. Partnerships, Community Consortium & External Representation (20%)

• Serve as a senior staff lead supporting the allcove Sacramento Community Consortium, including required governance, engagement, meeting, and documentation functions.
• Develop strategic partnerships and referral pathways with schools, youth-serving and behavioral health organizations, employers, public agencies, and other community partners.
• Develop proposed partnership agreements and MOUs within delegated parameters, subject to Program Director approval and authorized signature.
• Represent GSUL at regional meetings, forums, and advisory groups; identify emerging needs, service-integration opportunities, and recommended program enhancements.

QUALIFICATIONS

Required

• Bachelor's degree in Public Administration, Social Work, Public Health, Health Promotion, Education, Nonprofit Management, Human Services, or a related field; or an equivalent combination of education and directly related experience.
• Three (3) years of experience in program administration or management, community-based youth services, behavioral health programming, or nonprofit administration, including at least one year supervising staff.
• Experience managing grant deliverables, performance measures, compliance, reporting, and cross-functional program activities.
• Experience working with young people across diverse identities and communities; ability to work periodic evenings/weekends and travel locally for program activities.

Preferred

• Master's degree in Social Work, Public Health, Public Administration, or a closely related discipline.
• Experience with youth advisory groups, outreach, community engagement, or integrated youth health models.
• Bilingual in Spanish and English, or another language reflecting the community served.

KNOWLEDGE, SKILLS & ABILITIES

• Strong project management, analytical, and decision-making skills, including the ability to evaluate alternatives and develop well-supported recommendations.
• Knowledge of trauma-informed care, youth development, cultural humility, health equity, youth participation, and confidentiality principles.
• Strong communication, facilitation, presentation, negotiation, relationship-building, and supervisory skills.
• Proficiency in budget monitoring, grant compliance, data analysis, Google Workspace, Microsoft Office, communications platforms, and data dashboards.

WORK ENVIRONMENT

Work is based at the Oak Park center, with off-site meetings and community events. The role involves sensitive and confidential information, sitting for extended periods, and occasionally lifting or carrying materials. Reasonable accommodations will be provided; applicants needing accommodations should contact Human Resources.

GSUL is an equal-opportunity employer and values a diverse workforce. Women, people of color, LGBTQ+ people, veterans, people with disabilities, and people with lived experience of housing insecurity are encouraged to apply. GSUL does not discriminate on the basis of any category protected by federal, state, or local law.