Program Manager (Contract Manufacturing)

Make an Impact!

Join us industry-leading precision machining and contract manufacturing company to:

• Support program initiatives with high efficiency, integrity, and a strong commitment to excellence
• Act as a proactive and creative contributor to the management team, driving continuous improvement

What You’ll Do:

• Primary interface between customers and operations to ensure timely resolution of issues
• Manage products throughout the Product Life Cycle by directing activities across functional team including SCM, Engineering, Quality Assurance, Operations and Finance
• Own the P&L for assigned accounts, conduct analysis on business efficiency and maintain profitability of account
• Deploy entrepreneurship skill to enhance account development
• Lead continuous business improvement efforts to achieve key KPIs such as cost, on-time delivery, and operational flexibility
• Drive customer satisfaction through effective customer management, feedback analysis, corrective actions, and service improvement programs
• Serve as the focal point for contractual negotiations, ECN, RFQ between internal (operational) and external (customer)
• Monitor industry, technological, legal, and operational changes, recommending and implementing process improvements as needed
• Perform additional duties as assigned by management

What We’re Looking For:

• Bachelor’s degree in any discipline, preferably in Business, Engineering, Marketing or Economics
• Minimum 5 years’ experience in Program Management, serving as a Program Manager within a Contract Manufacturing environment
• Familiar with Contract Manufacturing supporting Semicon Equipment Integration Assembly, with proven experience in RFQ management and product costing
• Strong understanding of planning processes and Supply Chain Management (SCM)
• Solid business and financial acumen, particularly within a Contract Manufacturing environment
• Proficient in Microsoft Office, particularly Excel
• Excellent communication, leadership, and stakeholder management skills
• Highly organized with the ability to multitask, strong attention to detail, analytical mindset, and a high level of commitment to overall job responsibilities