Program Manager - Delivery

About the Company

We are seeking an experienced Delivery Program Manager to lead large-scale, complex transformation and technology delivery programs for leading banking and financial services clients across the Middle East. The successful candidate will be responsible for driving end-to-end program delivery, ensuring profitability, strengthening executive stakeholder relationships, and enabling delivery-led business growth.

About the Role

This role requires a seasoned leader with a proven track record of managing multimillion-dollar programs, engaging with C-Level stakeholders, and delivering strategic business outcomes in highly regulated banking environments.

Responsibilities

Program Leadership & Delivery

• Lead large and complex banking transformation programs from initiation through execution and closure.
• Drive delivery excellence across multiple workstreams, ensuring adherence to scope, quality, timelines, and budget.
• Establish and govern program management frameworks, risk controls, and delivery methodologies.
• Manage cross-functional teams comprising business, consulting, technology, and operations professionals.

Executive Stakeholder Management

• Build and maintain strong relationships with C-Level and C-Level-1 executives within client organizations.
• Act as the trusted advisor for strategic delivery initiatives and transformation programs.
• Lead executive governance forums, steering committees, and business reviews.

Profitability & Financial Management

• Own overall program P&L and drive margin optimization.
• Monitor financial performance, revenue realization, forecasting, and resource utilization.
• Identify opportunities to improve program profitability through operational efficiencies and delivery excellence.

Delivery-Led Growth

• Partner with account and sales leadership to identify growth opportunities within existing banking clients.
• Support business development activities, solutioning discussions, and client presentations.
• Contribute to account expansion through successful program delivery and strategic client engagement.

Risk & Governance

• Establish effective governance structures for program oversight.
• Proactively identify and mitigate delivery, commercial, operational, and regulatory risks.
• Ensure compliance with banking industry standards and organizational quality frameworks.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Business Administration, or related discipline.
• MBA or equivalent postgraduate qualification preferred.
• PMP, PgMP, PRINCE2, Agile, SAFe, or equivalent certification preferred.

Required Skills

• Large Program & Portfolio Management
• Banking Domain Expertise
• Executive Stakeholder Management
• P&L Ownership and Margin Management
• Delivery Governance & Risk Management
• Commercial Acumen
• Strategic Planning & Execution
• Client Relationship Management
• Business Growth & Account Expansion
• Leadership of Large Distributed Teams
• Negotiation & Influencing Skills
• Arabic and English Communication Skills