Program Manager, Digital Scheduling and Access (Epic Certified) - Remote

For our client, we are seeking a Program Manager, Digital Scheduling and Access (Epic Certified) - Remote to join the team of a leader in the Healthcare space.

This role will oversee the delivery of digital scheduling and access initiatives that improve patient experience and operational efficiency across outpatient services. The Program Manager will partner closely with clinical, IT, and operational stakeholders to guide implementation decisions, manage milestones, and keep projects aligned with business needs. This position will also support escalation management, documentation, and performance tracking for key scheduling tools and workflows.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $130,000 annually

Responsibilities

• Oversee implementation of digital scheduling tools across multiple specialties
• Assist teams with design decisions related to scheduling and patient access workflows
• Determine resource allocation and plan for project needs
• Create and maintain project documentation to support operations
• Monitor project timelines and ensure tasks and milestones are met
• Serve as the point of contact for escalations regarding scheduling tools
• Develop key performance indicators to measure program effectiveness

Qualifications

• 5+ years of experience in program or project management, particularly in IT implementations
• Proven track record managing healthcare IT systems throughout the full lifecycle
• Epic certification for relevant modules required
• Experience in outpatient healthcare settings and clinic operations preferred
• Bachelor's degree in Healthcare, Management, Business, or a related field preferred

Benefits

• Opportunity to work at one of the world's best smart hospitals
• Gain recognition through involvement in highly accredited digital health initiatives
• Collaborative work environment focused on healthcare innovation
• Direct impact on improving digital tools for patient scheduling
• Potential for remote work flexibility in multiple states

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.