Program Manager (Extended Workforce Solution & Business Operations)

• Hardware Engineering is an innovative and collaborative group of electrical, mechanical, reliability, software and vehicle engineers. We design, build, and perfect the products which are the eyes and ears of Waymo’s autonomous driving technology, and integrate those products into vehicle platforms. We’re seeking curious and talented teammates to keep us moving in the right direction
• Risk Management & Compliance: Identify, assess, and mitigate contingent workforce risks (operational, legal, reputational, cultural, and financial) while auditing program compliance
• Vendor Lifecycle & Contract Administration: Facilitate vendor onboarding, manage the end-to-end contract lifecycle (MSAs, SOWs, NDAs), monitor SLA performance, and resolve operational discrepancies
• Stakeholder & Supplier Engagement: Manage end-to-end communication workflows, handle system access/control requests, and partner with internal Vendor Managers and external suppliers to drive best-in-class engagement
• Cost Optimization & Business Cases: Identify and lead in-year and long-term cost-efficiency initiatives, independently gathering the data needed to build strategic business cases
• Process Scaling & Automation: Identify opportunities to scale operations and lead process improvement deliveries through tooling, data insights, and workflow automation
• Analytics & Program Reporting: Track, analyze, and report on key program metrics, scope, findings, and recommendations to measure business impact and operational efficiency

Benefits

• Medical, dental, and vision insurance for employees and dependents
• Employee assistance programs focused on mental health
• Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations
• Access to mental health apps
• Onsite wellness centers
• Second medical opinion for you and your loved ones
• Counseling services
• Medical advocacy program for transgender employees
• Support programs including menopause benefit
• Competitive compensation
• Regular bonus and equity performance grant opportunities
• Generous 401(k) and regional retirement plans
• 1-on-1 financial coaching
• Annual cross-company compensation review and pay equity analysis
• Fertility and growing family assistance
• Parental leave and baby bonding leave
• Backup childcare
• Elder care and support
• Survivor income benefit
• Caregiver leave
• Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays
• Jury duty leave
• Military leave
• Hybrid work model with remote work opportunities also available
• Educational reimbursement
• Peer learning and coaching platform
• Donation matching programs
• Employee resource groups
• Volunteer hours
• Internal community groups and local culture clubs
• Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts
• On-site meals and snacks
• Fitness centers, massage programs, and ergonomic support
• On-demand fitness, wellbeing, and cooking classes
• Commuter benefits- Communication & Collaboration: Exceptional written and verbal communication skills, with the ability to build trust, align diverse stakeholders, and influence without formal authority
• Process Improvement & Systems Thinking: Proven track record of evaluating complex workflows, identifying failure modes, and authoring clear, comprehensive operational documentation
• Experience: 5+ years of Operational experience, with a focus on managing or maturing risk/operational workflows
• Education: Bachelor’s Degree in a relevant field or equivalent practical experience
• Tools & Framework Tracking: Direct experience with Jira and structured requirements tracking to manage operational priorities, action items, and cross-functional deliverables
• Tech Proficiency: Demonstrated ability to leverage technology for increased efficiency and quickly adopt new tools
• Project Leadership & Operational Problem Solving: Proven ability to lead projects, manage processes, and independently resolve operational issues through strategic thinking and data analysis