Program Manager (Foundation AI)

• As a Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members
• This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale
• Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities
• Foundation AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization
• Drive Foundation AI projects from kickoff through development to deployment and stabilization
• Support the VP of Foundation AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics
• Develop project plans consistent with business goals and requirements for algorithm performance
• Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication
• Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments
• Bring together key stakeholders to facilitate timely and lasting decision-making
• Partner with the extended team on compute infrastructure planning, focusing on availability constraints, capacity forecasting, vendor quotes/lead times, and tradeoffs across vendors
• Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner
• Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts
• Facilitate cross-functional communication across WHOOP for awareness and understanding

Benefits

• Flexible Vacation: WHOOP has a flexible vacation policy that allows you to unwind, laptop-free, when you need it most.
• Focus on Family: We offer 18 weeks paid parental leave, plus an additional 2 weeks to gradually return to work.
• Get Invested: In addition to a competitive base salary and 401k, you’re eligible to receive stock options to share in the future of WHOOP.
• WHOOP +1: Everyone on the team gets a complimentary WHOOP membership—plus another membership to share with a loved one.
• Health Matters: Our competitive benefits package covers medical, dental, and vision, in addition to mental health services, life and disability insurance, and more.
• Find Your Fit: Full-time employees get $500 a year to spend on wellness in whatever way they see fit, from fitness classes and memberships, to recovery services.
• It Pays to Sleep: Our Sleep Performance Program incentivizes employees to get more sleep. Log an average sleep performance of 85% or higher for the month and get a $100 bonus.
• Location, Location, Location: You can’t beat the views from the rooftop of One Kenmore Square. Feel inspired daily as you work, enjoy free snacks and coffee, and collaborate in the heart of Boston.- Understanding of technical issues to facilitate resolution of project blockers is a plus
• Familiarity with agile methodologies, sprint planning, backlog grooming processes
• Proven ability to influence without authority and drive alignment across diverse teams
• Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required
• Clear, confident communicator who can bridge deeply technical teams and business stakeholders
• Experience working with AI or applied ML teams
• Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
• 2+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems
• Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience
• Experience working with research teams
• Background in consumer technology, platforms, or data-driven products
• Experience organizing projects using Jira or similar platforms