Program Manager (Growth Operations, Contract)

• Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding
• Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success
• Optimize full growth funnel for conversion and experience
• Build and lead new growth recruiting campaigns and channels to meet business goals
• Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed
• Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems
• Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting
• Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team
• Work from the San Francisco office, with occasional travel for onsite growth events

Benefits

• Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
• Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
• Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
• Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.- Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)
• Able to build strong relationships with cross-functional partners, and confidently present recommendations and insights to senior leadership
• Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations)
• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences
• Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conversion metrics
• Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company
• Ability to write SQL queries
• Demonstrated excellent project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement
• Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem
• AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling
• Extreme attention to detail
• Previous startup experience