Program Manager ICT

Rumbalara Aboriginal Co-operative – Corporate Services now has the following vacancy at our Mooroopna Office:

Program Manager – Information and Communication Technology (ICT)

(New Position)

Full-time, 38 hours a week – Ongoing

Previous applicants need not apply

About the Role

The Program Manager – Information and Communication Technology (ICT) is responsible for providing timely and effective ICT support services to Rumbalara Aboriginal Co-operative, including its subsidiary, staff, Board members, volunteers and visitors. This includes providing technical advice, identifying and resolving problems, and troubleshooting.

The Program Manager – ICT will assist with professional hardware and software support and maintenance to enable the continued provision of essential services in a timely, efficient and effective manner.

About You

To excel in this position, you should possess the following qualifications and qualities:

• A relevant ICT qualification combined with significant industry experience in a similar ICT role, or an equivalent combination of 8–10 years’ experience and training.
• Demonstrated knowledge and experience relevant to this role as described below.
• Significant experience with Microsoft Azure, Microsoft Windows Workstation and Windows Server configuration, installation, maintenance, support and troubleshooting in a controlled standard operating environment.
• Significant experience in network switch and router configuration, management and support.
• Experience in providing technical advice, support and assistance to staff and management on a range of ICT functions.
• Proven ability to undertake a variety of ICT tasks and project-based activities.
• Ability to communicate effectively, both verbally and in writing with a diverse group of customers on various ICT-related matters.
• Demonstrated proficiency and experience using Microsoft applications (e.g., Microsoft Word, Excel, Outlook, Microsoft Project) combined with a high level of accuracy and attention to detail.

For the full role requirements, please refer to the attached Position Description.

What We Offer:

We value our employees and are committed to supporting their wellbeing, professional growth, and work-life balance. Benefits of joining our team include:

• Salary packaging of $15,900 available for part-time or full-time employees.
• Competitive pay and conditions based on the ACCHS Award – above-award rate.
• Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC Day, annual CPI-based award wage increases where applicable, and relocation assistance where applicable.
• Professional development opportunities and support to help you grow in your career.
• Access to a free and confidential Employee Assistance Program and more.
• Provision of a laptop and mobile phone to support your work where required.
• Access to fleet vehicles for work-related travel, where required.

Pre-employment Requirements

The successful applicant will be required to complete mandatory pre-employment screening, including a National Police Check and Working with Children Check, and provide evidence of a current Victorian driver licence.

To apply, please submit the following:

• One combined document containing:
  • Your cover letter, including a summary of your relevant experience and/or qualifications; and
  • Your responses to the Key Selection Criteria outlined in the Position Description.
• A current resume.

Important: Your cover letter and responses to the Key Selection Criteria must be combined into one document and uploaded to the Cover Letter section of the Recruitment Portal.

Applications close: Wednesday, 4 November 2026

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply, as their cultural knowledge and lived experience are central to the work we do.