Program Manager III - Audience Identification & Growth Operations

Job Title: Program Manager III - Audience Identification & Growth Operations

Location: Remote, United States

Duration: 6-Month Contract

We are seeking an experienced Program Manager to lead the development and operationalization of audience identification and partner acquisition processes . This role will drive cross-functional initiatives focused on leveraging third-party data sources, improving marketing and growth operations, and creating scalable processes that support multiple business teams.

The ideal candidate combines strong program management expertise with experience in marketing operations, CRM platforms , data-driven decision making, and vendor management.

Responsibilities

• Lead a strategic cross-functional program from planning through execution, including roadmap development, risk management, stakeholder communication, and prioritization.
• Build and scale repeatable processes for audience identification, data acquisition, enrichment, quality assurance, and record management.
• Develop and maintain operating procedures, playbooks, governance frameworks, and documentation.
• Manage relationships with third-party data providers, ensuring delivery quality, timelines, contractual compliance, and business value.
• Partner with business, operations, analytics, and technical teams to establish scalable workflows and improve process efficiency.
• Drive adoption of new processes and capabilities across multiple internal teams.
• Evaluate prospective vendors and data solutions, providing recommendations based on business needs and performance metrics.
• Track program performance, operational efficiency, costs, and process effectiveness.
• Present updates, recommendations, and business insights to senior stakeholders.

Minimum Qualifications:

• 5+ years of Program Management, Operations Management, or Business Operations experience.
• Proven experience leading complex cross-functional initiatives with multiple stakeholders and dependencies.
• Experience building processes, operating models, and scalable business programs in ambiguous environments.
• Strong understanding of data operations, including data enrichment, matching, deduplication, validation, and quality management.
• Experience managing external vendors and business partnerships.
• Knowledge of privacy, consent management, and responsible data handling practices.
• Excellent written and verbal communication skills, with the ability to influence stakeholders at multiple levels.
• Strong documentation and process improvement experience.

Preferred Qualifications:

• Experience in Growth Operations, Marketing Operations, Revenue Operations, or Partner Acquisition.
• Hands-on experience with CRM and marketing automation platforms such as Salesforce, HubSpot, Marketo, or similar tools.
• Familiarity with SQL and data analysis concepts.
• Experience implementing data-driven programs adopted across multiple teams or business units.
• Background working with audience, customer, prospect, or go-to-market data.