Program Manager - Inventory Process Excellence

Program Manager Inventory Process Excellence

Function: CEOs Office | Location: Gurgaon | Experience: 35 Years | Grade: Manager

Role Summary

As a Program Manager in the CEO’s Office, you will drive inventory process excellence across Lenskart by identifying process gaps, improving inventory efficiency, and leading cross-functional initiatives that enhance inventory availability, accuracy and customer experience.

Key Responsibilities

• Identify inventory process gaps and drive process standardization, SOPs and continuous improvement.
• Lead end-to-end programs focused on inventory accuracy, availability, efficiency and cost optimization.
• Analyze inventory and operational data to identify root causes, leakages and improvement opportunities.
• Work closely with Supply Chain, Retail, Planning, Technology and Business teams to implement solutions.
• Develop dashboards and governance mechanisms to track KPIs, program progress and business impact.
• Identify opportunities for automation and technology-led process improvements.
• Present key insights and progress updates to senior leadership.

Ideal Candidate

• 3–5 years of experience in Program Management, Supply Chain, Operations Excellence, Inventory or Consulting.
• Strong experience in process improvement and cross-functional program management.
• Strong analytical and problem-solving skills with a data-driven approach.
• Ability to manage multiple stakeholders and drive execution without direct authority.
• Exposure to Lean/Six Sigma or process excellence methodologies is preferred.
• MBA/B.Tech from a premium institute preferred.