Program Manager, Master of Engineering Management (MEM) Program

Position Purpose

The Program Manager for the Master of Engineering Management (MEM) Program is responsible for the comprehensive administration and coordination of the program. This role involves providing operational support to MEM program leadership and serving as a key resource for MEM students. The Program Manager manages the planning and successful execution of all program-related events and initiatives, collaborating closely with faculty, staff, alumni, and external stakeholders to ensure a high-quality experience for students and to advance the program’s goals.

Description

Required Qualifications - Education and Yrs Exp

Bachelors plus 3-5 years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Bachelor’s degree or the equivalent.
• Strong program management skills.
• Demonstrated experience in navigating and managing a diverse suite of software tools, including but not limited to Microsoft Office Suite (Word, Excel, PowerPoint, Publisher), Google Workspace (Docs, Sheets, Slides, Forms, Drive) academic systems (Banner, Canvas, Rapport), and CRM platforms (HubSpot).
• Ability to solve problems quickly and completely with minimal supervision, to manage multiple projects, and to work constructively in a team environment.
• Demonstrated ability to manage multiple tasks under tight deadlines, maintaining composure and focus.
• Consistently reliable in delivering high quality work on time, with a strong commitment to meeting project timelines.
• Experience in developing and maintaining relationships with both internal and external stakeholders.
• Strong interpersonal skills and exceptional communication and presentation abilities.
• Commitment to diversity and to serving the needs of a diverse community.
• Experience managing budgets.
• Three to five years of experience in a related field, with considerable autonomy.

Preferred Qualifications

Department Contact for Recruitment Inquiries

Danielle Pierce

Department Contact Phone Number

[email protected]

Department Contact for Cover Letter and Title

Jennifer St. Laurence & Jessica Duda - CoDirectors of MEM

Department Contact's Phone Number

6036463557

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Not an essential function

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions

Key Accountabilities

Description

Program Management and Coordination

• Serves as the primary point of contact for MEM students, addressing inquiries and connecting them with relevant resources.

• Manages the orientation and arrival process for incoming MEM students each fall, including event scheduling, logistics coordination, and distribution of welcome materials.

• Supports the Corporate Collaboration Council (CCC) by maintaining regular updates on program developments, managing contact lists, and scheduling meetings.

• Plans, manages, and executes various MEM program events, handling all logistical components such as travel and accommodation arrangements, venue reservations, catering, agenda preparation, and event communications.

• Engages alumni and industry professionals to participate in practice and final presentation review boards for various MEM courses, coordinates with faculty academic coordinators to ensure overall effectiveness.

• Manages all aspects of the summer internship project course, including recruiting review board members, coordinating and scheduling individual presentations, administering sessions, managing travel for guests, and ensuring all logistics are handled with precision and attention to detail.

• Collaborates with academic coordinators to coordinate class needs and guest speakers’ visits.

• Manages inventory and distribution of gifts for program events and guest speakers.

• Coordinates the application and selection process for the annual MEM Conrades Fellowship.

• Collaborates with the MEM student council, supporting their requests for funding and programming.

• Plans and executes all logistics for MEMPC meetings hosted at Dartmouth.

Percentage Of Time

50

Description

Information Management

• Maintains accurate and up-to-date databases for student records, program information, and alumni contacts.

• Organizes and manages department documentation, ensuring accessibility and compliance with office procedures.

• Collects and maintains student resumes for distribution to employers and synchronizes data with the Directory of Industry Engagement and Thayer Career Services.

• Maintains an updated and accessible alumni database.

• Provides administrative support to MEM leadership, managing student program plans, forms, and documentation for both current students and MEM alumni.

Percentage Of Time

20

Description

General Office Management

• Prepares and manages program correspondence, with attention to accuracy and professionalism.

• Documents and disseminates meeting minutes for key program committees, such as the CCC and MEM Curriculum Committee.

• Processes financial documents, manages invoices, and tracks department budgets to ensure fiscal responsibility.

Percentage Of Time

15

Description

Communication

• Acts as the initial point of contact for program inquiries, providing information or referring individuals as needed.

• Collaborates with Thayer’s Communications Office to design and distribute promotional materials for MEM activities.

• Communicates effectively and inclusively with a diverse community of stakeholders.

• Facilitates communication between MEM leadership and students to promote engagement and transparency.

Percentage Of Time

15

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Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.

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Performs other duties as assigned.