Program Manager - NPI

Responsibilities

• Manage and track end‑to‑end program execution, including project timelines, NPI‑to‑MP transitions, and account progress from RFQ initiation through final closure (AOB or rejection).
• Monitor revenue performance against AOP targets and drive necessary actions or escalations to achieve them.
• Accountable for RFQ ownership and maintain full visibility of the sales funnel and pipeline to ensure effective opportunity management.
• Manage sales forecasting and build plans to coordinate with factory & production planner.
• Collaborate with Accounts manager, TPM’s, FAE’s to align on the objectives.
• Maintain a centralized repository capturing customer engagement status, opportunity progression, and key communication updates. Maintain comprehensive documentation repositories, including NDAs, RFQs, agreements, SOPs, SOWs, and project plans.
• Support pricing approval workflows and provide finalized quotations to Account Managers or directly to customers, as applicable.
• Document and follow up on internal weekly sales meetings and S&OP reviews to identify gaps and drive corrective actions.
• Partner with technical teams to follow up and execute NPIs, coordinating troubleshooting activities and removing blockers to ensure smooth progress.
• System, SOP, process creation to improve the sales work flow.

Essential Attributes

• Should have good presentation skills, Microsoft Excel, Power Point, timeline management and Dashboard creation

Qualifications

• Essential: Under-graduation, including B.E./B.Tech or MBA graduate with technical background
• Preferred: Post-graduation MBA with Relevant work experience in Sales Operations and/or Program Management

Desired Experience Level

• Minimum 6 - 10 years of relevant work experience.
• (Or) PG candidate from B-school with 3-6 Years of Work experience
• Preferred: Hands on experience on ERP tools like SAP and or CRM Tools like Sales Force.