Program Manager Operations (Agri Operations)

Key Responsibilities:

1. External Partner Operations Management

• Maintain strong relationship with implementation partners teams, at managerial and execution level
• Strategise solutions with implementation partners basis problems
• Continually build and update SOPs and systems to ensure performance
• Collaborate with local stakeholders involved in the program, including agriculture universities, government bodies, NGOs, KVKs, Agriculture Departments, etc.
• Daily standups with Ops Execution team, QA/QC team, and implementation partners teams (at managerial and operational level)

2. Internal Communications

• Work with internal teams on carbon processes compliance, product, R&D to ensure smooth implementation and communication of improvements
• Daily/weekly analytics on performance on carbon processes and offer insights on Ops Execution and Product to internal stakeholders
• Offer support on Science Ops, R&D ops, agronomic demos, etc.

3. Operational Execution and Leadership

• Take initiative as a leader of the program, manage state level teams, project coordinators and field agents to ensure on-ground execution
• Building and maintaining granular task sheets and roadmaps, to ensure timeline and execution of projects are meeting requirements
• Drive farmer engagement programs through trainings, awareness campaigns and demonstration plots
• Ensure field agents are trained, and operating as per SOP, make quick corrections when deviations are observed
• Maintaining, updating and improving document repository of SOPs, Training Manuals, Processes
• Build marketing material in coordination with on-ground teams to represent progress/success/wins basis data collected from fields
• Strong analytical skills, ability to look at data and infer

Experience:

• Strong professional experience (7+ years) - ideally in agri-project management, field extension management, input distribution/sales
• Category experience in Paddy farming is strongly preferred
• Proven experience in optimizing processes and building systems and strategies to support scale
• Strong educational background, preferably in Agri-business management, Field Extension management, operations / supply chain strategy type roles
• Experience managing large field teams (100-300 people) through partner organizations or direct teams.
• Experience in multi-district or multi-state program rollouts.
• Experience ensuring compliance with carbon methodologies, government schemes, donor requirements, or agri certification programs.
• Native language fluency is a must