Program Manager Operations

Description At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

No relocation is provided for this opportunity.

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.

Job Summary This role requires approximately 15% travel.

The Program Manager has responsibility for supporting the delivery and execution of functional programs (customer, operational, project or service).

Areas of responsibility of this role will include working with global functions to ensure the execution of large scale and impacting programs remain on track financially, scope is managed, and quality is delivered. This role will be responsible for identifying and managing cross-project dependencies, critical items, risks, and issues. They will communicate at all levels of the organization and be responsible for recognizing and engaging key stakeholders quickly and early in the process. Leads programs with high resource requirements, risk, and/or complexity.

Essential Duties And Responsibilities

• Lead and oversee key global Operations projects, ensuring consistent execution and alignment across regions, business units, and stakeholders.
• Manage program financials and project data, including budgeting, forecasting, ROI tracking, labor accruals, and maintaining accurate records in the West Project Management System.
• Drive and support portfolio management activities by preparing business cases, project plans, budgets, and required artifacts to meet governance standards and overall program objectives.
• Strengthen project team performance by addressing knowledge or skill gaps, fostering collaboration, and communicating key program goals, objectives, and monthly phase-gate/strategic updates.

Education

• Successfully completed studies in project management, engineering, science, or business

Work Experience

• Minimum of 8 years of experience in Project Management or Operations Management in process-based manufacturing required
• It's beneficial to have experience within the GMP or pharmaceutical environment
• Track record of successfully managing global large-scale, high-risk programs and multiple globally dispersed individuals and disciplines

Preferred Knowledge, Skills And Abilities

• Fluent English skills and preferably conversational Danish skills
• Professional Project Management Certification (PMP) preferred
• Proficient in Microsoft Applications, including Power BI, Excel, and Microsoft Project
• Must possess the ability to influence others without direct authority
• Ability to prepare and deliver reports
• High level of communication skills with ability to communicate on different levels and global and cross-functional teams

Pay Transparency The annual base salary range for this position is kr735,768.00 - kr936,432.00. Total target compensation is determined using objective and gender-neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.

This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening.