Ladders
Program Manager, Org Effectiveness & Insights
Skills
25 days ago
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Important information
Contract type:
Permanent
Location:
United States
Work mode:
Onsite
Published on:
28 September 2026
What they need
For our client, we are seeking a Program Manager, Org Effectiveness & Insights to join the team of a leader in the Finance & Insurance space.
This role will lead organizational effectiveness initiatives that improve how the business measures employee sentiment, adapts operating models, and strengthens change management practices. You will partner closely with leaders across the organization to translate insights into practical recommendations that support healthier teams and more effective ways of working. The position also has an important focus on using analytics and AI-aware workflow improvements to drive scalable, repeatable organizational solutions.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $110,000 – $130,000 annually
Responsibilities
- Own end-to-end execution of engagement survey programs, from design to action planning
- Consolidate and report on engagement, exit, and pulse survey data to identify trends
- Support the design and rollout of operating model changes
- Build and maintain organizational health diagnostics and translate findings into actionable recommendations
- Develop and standardize the change management practice through tools and frameworks
- Partner with leaders to assess AI's impact on workflows and recommend necessary organizational adaptations
- Create repeatable playbooks and streamline workflows using automation and AI tools
Qualifications
- Bachelor's degree in a relevant field
- 5-7+ years in organizational effectiveness, program management, or people analytics
- Proven experience managing engagement survey programs or similar diagnostics
- Familiarity with change management frameworks, such as Prosci/ADKAR
- Strong proficiency in people analytics, data storytelling, and dashboard creation
- Experience supporting operating model or organizational design work
- High proficiency in project management and collaboration tools
Benefits
- Flexible work arrangements
- Professional development opportunities
- Comprehensive health benefits
- Wellness initiatives and support
- Diverse and inclusive work culture
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.
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