Program Manager – OSS Programs

• Program Manager - OSS Programs

Location : Reading UK

Start Date : Start date will be expected from Sep/Oct'26 since this role will be replacing the current program manager working for Vodafone as direct contractors (other than SI vendors).

Key Skills & Experience

• Extensive experience managing large-scale Telecom and OSS transformation programs.
• Proven ability to deliver complex programs spanning OSS applications, platforms, connectivity solutions and network infrastructure.
• Strong governance, planning, budgeting and financial management experience.
• Experience managing multi-million-pound program budgets, forecasts and financial reporting.
• Strong experience working with Cyber Security teams, architects, controls and compliance stakeholders.
• Excellent stakeholder management and executive communication skills.
• Experience managing multiple projects and workstream dependencies.
• Strong risk, issue and escalation management capabilities.
• Experience preparing governance documentation, steering committee packs and executive reports.
• Vodafone experience highly preferred.
• Strong understanding of Telecom OSS ecosystems and delivery models.
• MSP, PRINCE2, Agile or SAFe certifications preferred.

Responsibilities

• Establish and manage program governance frameworks.

• Manage overall program plans, budgets, forecasts and financial reporting.

• Coordinate project teams and interdependent workstreams.

• Lead steering committees and executive governance forums.

• Manage program-level risks, issues, dependencies and escalations.

• Lead engagement with Cyber Security, Risk, Control and Compliance teams to ensure security requirements are embedded into program delivery.

• Oversee Connectivity and Network Implementation activities across the program, including:

• Communication strategy and Comms Matrix governance.

• Implementation planning and deployment readiness reviews.

• Cross-functional implementation coordination.

• Business and operational readiness management.

• Ensure program financial controls are maintained and business cases remain aligned to expected benefits.

• Track program KPIs, risks, issues and delivery outcomes.

• Ensure alignment of all deliverables with business and transformation objectives.

• Drive stakeholder engagement across business, technology and operational organizations.

• Support continuous improvement, lessons learned and delivery excellence initiatives.