Program Manager - Retail

Join a high-volume project management team supporting retail and commercial improvement projects across a large multisite portfolio. This opportunity is ideal for a highly organized professional who thrives on coordination, delegation, vendor management, and keeping multiple projects moving simultaneously.

Client Details

Our client is a nationally recognized provider of turnkey project execution, maintenance, renovation, and facility support services across North America. The organization is known for managing large volumes of concurrent projects through technology-driven processes, strong operational support, and a customer-focused approach that emphasizes responsiveness, scalability, and execution excellence.

Description

• Manage multiple concurrent projects utilizing formal project planning methodologies.
• Coordinate project execution from initiation through closeout.
• Support estimating, operations, and internal project delivery teams.
• Track budgets, project expenses, and overall financial performance.
• Monitor schedules and ensure project milestones are achieved.
• Coordinate architects, consultants, contractors, subcontractors, and vendors.
• Review project documentation for completeness and accuracy.
• Conduct status meetings and communicate project updates to stakeholders.
• Manage client concerns and maintain strong client relationships.
• Identify project risks and develop mitigation strategies.
• Delegate responsibilities effectively across internal and external resources.
• Maintain quality, budgetary, and safety expectations.
• Review contractor updates and ensure project activities remain on track.
• Prioritize and manage large portfolios of projects simultaneously.
• Provide exceptional customer service to both internal and external stakeholders.

Profile

A successful Program Manager - Retail should have:

• 2 to 5 years of Project Manager or similar project coordination experience.
• Strong organizational, communication, and time management skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong data management and technology skills.
• Expert-level Microsoft Excel proficiency.
• Strong Microsoft Office Suite knowledge.
• Ability to make logical decisions under pressure.
• Strong customer service and relationship management skills.
• Bachelor's degree in Construction Management, Civil Engineering, or a related field.
• PMP Certification.
• Retail, restaurant, renovation, rollout, or multisite construction experience.
• Experience with Visio, Adobe, and Smartsheet.
• Knowledge of construction, remodeling, and rollout programs within consumer-facing environments.

Job Offer

• Competitive salary ranging from $81,300 to $101,200 per year.
• Comprehensive health benefits package.
• 15 PTO days to support work-life balance.
• 401(k) plan with a company contribution.

If you excel at organization, delegation, client communication, and managing large numbers of concurrent projects, this is an outstanding opportunity to step into a high-impact role with significant portfolio responsibility. Apply today!

Desired Skills and Experience Project Management

Construction Project Management

Portfolio Management

Program Management

Vendor Management

Client Relations

Account Management

Budget Management

Project Coordination

Construction Operations

Scheduling

Process Improvement

Microsoft Excel

Smartsheet

Construction Administration

Resource Planning

Stakeholder Management

Multisite Construction

Retail Construction

Renovation Projects

2+ years of Project Management or Project Coordination experience.

Experience managing multiple concurrent projects.

Retail, restaurant, renovation, rollout, or multisite construction exposure preferred.

Strong vendor, subcontractor, and client management experience.

Experience supporting budgets, schedules, and project documentation.

Heavy coordination and process-management background.

Strong Excel and data-management capabilities.

Success working in fast-paced environments with large project volumes.

Demonstrated delegation and organizational skills.

Customer-facing account management or relationship management experience preferred.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.