Program Manager (Talent Acquisition Operations)

• In this hybrid role you will report to the Manager of People and Talent Acquisition Operations and be based out of Mountain View, CA
• Define, design, and execute strategic TA Operations roadmaps that streamline end to end recruitment workflows, scale operations, and enhance candidate experience
• Serve as the strategic partner and system administrator for TA technology platforms (e.g. Greenhouse, Gem, ServiceNow), leveraging automation and AI solutions to scare service delivery
• Drive continuous improvement of our TA technology stack by identifying gaps, evaluating processes, and creating impact in partnership across TA
• Partner with People Analytics and TA Operations to establish key TA metrics, derive actionable insights from complex datasets, and enforce data integrity across systems
• Oversee and partner with the TA Ops Team on testing and troubleshooting of new tools, systems, and processes to ensure successful implementation and adoption. Provide support and guidance throughout the implementation and training process. Ensure proper tool adoption and continuous operational improvement across TA
• Partner with TA Leads and TA Ops on TA projects

Benefits

• Medical, dental, and vision insurance for employees and dependents
• Employee assistance programs focused on mental health
• Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations
• Access to mental health apps
• Onsite wellness centers
• Medical advocacy program for transgender employees
• Second medical opinion for you and your loved ones
• Counseling services
• Support programs including menopause benefit
• Competitive compensation
• Regular bonus and equity performance grant opportunities
• Generous 401(k) and regional retirement plans
• Annual cross-company compensation review and pay equity analysis
• 1-on-1 financial coaching
• Fertility and growing family assistance
• Parental leave and baby bonding leave
• Survivor income benefit
• Backup childcare
• Elder care and support
• Caregiver leave
• Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays
• Jury duty leave
• Military leave
• Hybrid work model with remote work opportunities also available
• Educational reimbursement
• Peer learning and coaching platform
• Donation matching programs
• Employee resource groups
• Volunteer hours
• Internal community groups and local culture clubs
• Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts
• On-site meals and snacks
• Fitness centers, massage programs, and ergonomic support
• On-demand fitness, wellbeing, and cooking classes
• Commuter benefits- Strong analytical ability to evaluate recruiting health, synthesize data using advanced spreadsheet/visualization tools, and influence executive stakeholders
• Deep functional expertise in Enterprise ATS administration (preferably Greenhouse), enterprise ticketing platforms (ServiceNow), and sourcing CRM tools
• 6 years of experience in Recruiting Operations, HR Program Management, or related operations roles in a fast-paced technology environment
• Proven track record of leading end-to-end TA programs, system implementations, and process optimization initiatives at scale
• Strong business acumen with the ability to solve complex challenges, utilizing critical thinking, and analysis
• Proficiency with SQL, BigQuery, Tableau, or advanced data visualization platforms
• Experience navigating complex regulatory environments, global expansion projects, and employment compliance standards
• PMP, Six Sigma, or equivalent project management certifications