PROGRAM MANAGER - WESTBRIDGE

Job Title: Program Manager – Westbridge Board and Lodge
Location: Marshall, MN

About Us

Western Mental Health Center is a trusted provider of compassionate, client-centered mental health services in southwest Minnesota. We are currently seeking a dedicated and organized Program Manager to lead our Westbridge Board and Lodge facility in Marshall.

Position Overview

As the Program Manager, you will oversee the daily operations of a residential facility that supports individuals with mental health needs. You’ll lead a team of staff and work directly with clients to promote independence, enhance life skills, and encourage personal growth through mental health education and goal-oriented support.

Key Responsibilities

• Provide hands-on support to residents in goal setting, life skills development, recreational engagement, and mental health awareness.
• Conduct telephone screenings and triage for referrals, including needs assessments and insurance eligibility verification, in collaboration with the Program Coordinator.
• Ensure accurate and timely documentation for billing and reporting in compliance with agency policies.
• Coordinate staff scheduling and help maintain smooth facility operations.
• Support clients with transportation, community activity participation, and scheduling appointments.
• Assist residents with daily living tasks such as meal preparation, cleaning, and other household duties.
• Serve in an on-call rotation and provide shift coverage as needed.
• Administer medications in accordance with certification standards (Certified Medication Administrator required).

Qualifications

• High school diploma or equivalent (required).
• Minimum of 1 year of experience working with individuals with a mental health diagnosis or in a residential care setting.
• Previous experience in mental health or residential services (preferred).
• Strong communication, organizational, and interpersonal skills.
• Certified Medication Administrator (or willingness to become certified).

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person