Program Officer (Digital Solutions)

Eden Ritchie Recruitment are seeking an experienced AO4 Program Officer – Digital Solutions to support the development and delivery of digital business solutions within a large Queensland Government environment.

This role will focus on the practical development, administration and support of SharePoint Online, Power Apps, Power Automate and Microsoft 365 technologies. You will work closely with stakeholders to understand operational requirements, develop low-code solutions and identify opportunities to improve business processes, collaboration and information management.

Rate: $60.06 per hour + super
Location: Nerang
Contract Length: 12 months, with possible extension

Key Responsibilities

• Develop, configure and maintain SharePoint Online sites, libraries, lists and content management solutions
• Design and support Power Apps, Power Automate workflows and other low-code digital solutions
• Identify opportunities to streamline and improve business processes using Microsoft 365 technologies
• Gather and document business requirements to support solution development
• Provide technical advice, troubleshooting and ongoing user support
• Assist with testing, implementation and enhancement of digital solutions
• Deliver user training and support the adoption of new systems and processes
• Develop user guides, procedures, system documentation and training materials
• Support information and records management requirements within SharePoint environments
• Ensure solutions align with relevant information management, cyber security and governance requirements.

About You To be successful in this role, you will bring:

• Demonstrated experience with SharePoint Online, Power Apps, Power Automate and Microsoft 365
• Experience supporting, administering or developing business systems and digital solutions
• Hands-on experience configuring SharePoint environments, including permissions, document libraries, metadata and content structures
• Ability to develop low-code solutions using Microsoft Power Platform
• Ability to analyse business processes and identify opportunities for digital improvement
• Strong problem-solving and troubleshooting capability
• Confidence communicating technical concepts to non-technical users
• Strong organisational skills and the ability to manage competing priorities
• A customer-focused approach with a commitment to continuous improvement.

Experience developing and administering SharePoint Online sites and solutions, together with developing solutions using Power Apps and Power Automate, will be highly regarded.

This is a fantastic opportunity to apply your Microsoft 365 and Power Platform expertise to develop practical digital solutions that improve processes, collaboration and information management across a busy operational environment.
For more information or to discuss the role, please contact Bree Woods on [email protected] or [07 3230 0038](tel:07 3230 0038).