Program Operations Coordinator

Job Overview:

We are seeking a highly organized and proactive Program Operations Coordinator to support the daily operations of our programs and internal initiatives. This role combines administrative coordination, project support, communication, and operational oversight to ensure processes run smoothly and efficiently. The ideal candidate is detail-oriented, resourceful, and capable of managing multiple priorities in a hybrid work environment.

Key Responsibilities:

• Coordinate and monitor day-to-day program and operational activities.
• Maintain schedules, calendars, project timelines, and internal records.
• Serve as a liaison between departments, clients, and external partners.
• Assist with onboarding, training coordination, and staff communications.
• Track program performance and prepare reports for management.
• Organize meetings, prepare agendas, and document action items.
• Support process improvement initiatives and operational efficiencies.
• Maintain accurate documentation, databases, and company records.
• Respond to inquiries and provide administrative support as needed.
• Assist with special projects and company initiatives.

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Previous experience in administration, operations, project coordination, customer service, or related fields is a plus.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office, Google Workspace, and online collaboration tools.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and manage priorities effectively.

Pay: $25.91 - $31.21 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Work Location: Hybrid remote in Madison, WI 53703