PROGRAM QUALITY ENGINEER

Job Responsibilities:

• To coordinate the First Article Inspection activity and the preparation of First Article Inspection Reports (FAIR) submission to customers
• To ensure well-maintenance of the FAIRs and FAIR logs in server.
• To coordinate customer complaints / quality concerns raised by respective project customer and response to customer on timely manner.
• To drive MRB team for customer complaints/internal rejection/customer quality concerns and to ensure implementation of robust corrective action.
• To promptly notify customer on any suspected escape and to execute on timely manner the necessary actions such as screening and segregating of goods.
• To coordinate respective customer and product audits. This includes but not limited to liaising with customer on the product audit and to gather CAR replies and feedback to customer till closure.
• To support internal and external audits such surveillance and NADCAP audits.
• To ensure all Non-Conformance Reports (NCR) for systems, processes or product non-conformances are closed in a timely manner.
• To establish Quality Plan for respective project.
• To establish Control Plan, chair Control Plan meetings and ensure prompt update and the maintenance of the Control Plan document.
• To coordinate PPAP compilation submission and approval from customer activities.
• To involve actively in all Advance Product Quality Planning (APQP) activities.
• To provide insights/inputs for PFMEA maintenance.
• To troubleshoot and to resolve problems relating to quality control aspects.
• To review quality requirements of contracts, PO’s, and amendments to awarded contracts.
• To generate appropriate documents, inspection plans & work instructions for Quality Controllers as guide to carry out their duties according to the relevant requirements.
• To support Quality Control team on QAP activities when required.
• To coordinate all Last Article Inspection Activity, customer sample part storing.
• To involve actively in continuous improvement activities within the Quality department and / or the company.
• To verify BOM, PPS, Internal Drawing, Sketch and Internal COS and ensure it is accurate / fit for manufacturing activities
• To provide insights to QC Manager and HOD (when requested) in discussion of technical details with the Material, Purchasing, Product Development, Production, Quality, Special Process, Business Development team and/or customer.
• To perform gap analysis on quality related process and process specification change and efficiently cascade relevant information to all stake holders.
• To coordinate Customer Change Board (CCB) meeting to flow down any quality requirement introduction / change on product/process.
• To ensure that the Group’s Quality Systems and Procedures are adhered at all times.
• To perform all other works as and when assigned by Quality Manager or Head of Quality.
• To receive and act on any other instruction from the Quality Manager or any other person so delegated by him.

What to expect:

• To ensure all products delivered to customer meet relevant customer standards by identifying shortfalls, developing corrective measures and implementing quality control systems.

Reporting to: Quality Control Manager

Direct Report: Controllers, Senior Controllers

Indirect Report: Assistants

Experience and Personality Preference:

• 3 years of working experience in any industry with relevant quality control background, preferably manufacturing or aerospace.

Skills, Knowledge Requirements:

• High integrity with good analytical and problem-solving skills.
• Strong leadership and ability in leading and molding a disciplined and efficient culture for the department.
• PC literate and able to use Microsoft Office package software.
• Able to work independently as well as being a team-player with strong commitment to department harmony.
• Good interpersonal and communication skills.
• Deep understanding of International Quality Management Standards and hands-on experiences in process improvement.
• Resourceful, proactive and dynamic personality.
• Excellent organizational and follow-up skills.
• Competent in problem solving, team building, planning and decision makings.
• Must be able to work under pressure and meet the demands of the job

Education:

• Bachelor’s Degree in Engineering field.
• Recognized industrial certification in technical equivalent to Bachelor's Degree is acceptable.

Working Relationship:

Internal: Chief Executive Officers, Directors, Department Managers and executive staff

External: Respective customers, suppliers and regulatory bodies.