Program Specialist I, II, III

Job Title(s): Part-Time Program Specialist I, II, III

Reports to: Operations Department

Wages: $19.00 - $26.00 Hourly *Actual wages are based upon level of education and or experience*

Position Summary:

The Part-Time Program Specialist I, II, III provides individualized support to individuals with intellectual and developmental disabilities through one-on-one coaching, skill development, educational support, employment preparation, independent living, and community-based activities. The Program Specialist helps individuals work toward their personal goals while providing support across a variety of settings and maintaining accurate documentation of support, progress, and services.

Some key responsibilities of this role are providing direct educational support, including assistance with school participation, academic activities, organization, communication, assignments, and educational routines; promoting independent living skills; and supporting with Community Integration and Employment Goals. The Program Specialist adapts instruction and support to fit each individual's needs and learning style while promoting independence.

Duties and Responsibilities:

• Facilitate virtual check-ins and video sessions with individuals and families to assess progress, review personal goals, and determine support needs.

You will lead regular individual and family video sessions to build rapport, monitor progress, review goals, and identify changing support needs using trauma-informed, person-centered communication. Bilingual English/Spanish communication will support clear and culturally responsive engagement.

• Provide direct individualized educational support to individuals.

You will provide one-on-one educational support based on each individual's needs, abilities, learning style, and goals, including school routines, classroom participation, assignments, organization, and time management. Support should encourage participation while promoting independence.

• Support individuals in developing academic and educational skills.

You will help individuals develop communication, organization, task completion, problem-solving, self-advocacy, study habits, and other skills that support educational success. Instruction will be adapted to each individual's learning style and support needs.

• Plan and lead individualized coaching sessions focused on employment readiness, independent living, educational success, and personal development.

You will provide structured, goal-driven coaching based on each individual's strengths, needs, and goals, including areas such as interview preparation, budgeting, communication, organization, educational participation, and daily living. Coaching should be adapted to the individual's learning style while tracking progress and outcomes.

• Utilize individualized teaching and instructional techniques to support learning and skill development.

You will use appropriate strategies such as modeling, prompting, repetition, reinforcement, and step-by-step instruction to help individuals learn and practice new skills while gradually increasing independence.

• Support individuals with educational routines, schedules, and responsibilities.

You will assist individuals with following educational schedules, transitioning between activities, preparing materials, completing assignments, managing time, and maintaining routines that promote greater independence.

• Conduct virtual work readiness training, including mock interviews, resume workshops, and job search support.

You will provide training in resume development, interview preparation, digital literacy, and online job searches, with opportunities for one-on-one coaching and support as needed.

• Provide individualized instruction and skill training across educational, community, employment, and daily living environments.

You will help individuals develop and apply skills across educational, community, employment, and daily living settings, including hygiene, cooking, laundry, mobility, community navigation, social skills, and employment-related skills.

• Design and implement engaging remote community-based activities, and support transitions to in-person programming when needed.

You will create and facilitate accessible virtual activities that encourage social connection, engagement, and community participation, while providing continuity and support when individuals transition to in-person programming.

• Collaborate with on-site staff, job coaches, and program coordinators to coordinate seamless service delivery.

You will communicate updates, share documentation, and collaborate with team members to maintain consistency in support plans and services. Bilingual communication may also help strengthen coordination with Spanish-speaking families.

• Set measurable weekly and monthly objectives to help individuals build communication, life, educational, and employment skills.

You will help individuals establish achievable goals related to communication, daily living, education, employment, and personal development. Progress will be monitored and goals adjusted as needed, with support provided in the individual's preferred language when appropriate.

• Track and document individual progress, support needs, and goals using internal agency systems.

You will maintain accurate, timely, objective, and confidential records of individual progress, support needs, goals, observations, and follow-up requirements using agency systems.

• Submit accurate monthly progress notes, service logs, and activity calendars in compliance with agency deadlines.

You will complete and submit timely documentation reflecting sessions, training, coaching, educational support, and other services provided while following agency formats and deadlines.

• Create accessible learning materials such as visual aids, slides, and training tools using Canva, Google Slides, or PowerPoint.

You may create accessible educational, job readiness, daily living, and training materials using tools such as Canva, Google Slides, or PowerPoint. Materials should accommodate different learning styles, language levels, and literacy needs, with bilingual materials provided when appropriate.

• Assist individuals in developing visual schedules, reminders, and daily routines to promote structure and independence.

You will help individuals develop personalized tools such as calendars, checklists, visual schedules, and reminders to manage educational responsibilities and daily routines with greater independence.

• Attend virtual team meetings, trainings, and conferences to support a collaborative and person-centered care model.

You will participate in meetings and trainings to share updates, review progress, align support strategies, and address barriers. Bilingual communication may also assist with family and team communication when appropriate.

• Uphold individual confidentiality and demonstrate professionalism, cultural sensitivity, and respect in all interactions.

You will maintain confidentiality, professional boundaries, and ethical conduct while respecting cultural and linguistic differences. Bilingual communication should be used to promote respectful, inclusive, and effective interactions with individuals and families.

• Performs additional duties, as assigned by management or leadership.

This includes assisting with operational tasks or responsibilities necessary to support organizational efficiency, compliance, and program operations.

Qualifications:

Prior to hiring the Careers/Human Resources will conduct the employment interview with prospective specialists. Applications will be completed, and prospective employees must complete the following procedure prior to starting work.

The Staff must also adhere to the following:

• Must be 18 years of age
• Health Screening Clearance with TB clearance results
• Fingerprint Clearance, DOJ and Child Abuse Index Clearance prior to hire
• Signed Criminal Record Statement
• Signed Dependent Adult Abuse Reporting Requirement
• References and verification of experience will be checked and cleared by HR/Careers
• Valid California Driver's License and clean DMV record. H6 print out.
• High School Diploma/GED
• Experience or educational background in education, special education, instructional support, tutoring, classroom support, or a related field (strongly preferred)
• Previous experience providing direct educational or academic support to individuals (strongly preferred)
• Ability to work a flexible schedule based on individual needs and scheduling requirements
• Reliable personal transportation required
• Current automobile insurance required
• Ability to travel to assigned service locations throughout Los Angeles County and surrounding areas required
• Strong verbal and written communication skills
• Ability to provide individualized instruction, coaching, and skill development based on individual needs
• Ability to adapt teaching and support strategies to different learning styles, abilities, and environments
• Ability to communicate effectively with individuals, families, caregivers, coworkers, and other members of the individual's support team
• Ability to work independently while maintaining appropriate communication with the CES team
• Ability to maintain professional boundaries, confidentiality, and appropriate conduct at all times

Perks and Incentives:

• Gas Allowance (Reimbursement)
• Benefits after 90 days (based on eligibility)
• PTO after 90 days (based on eligibility)
• 401k after 1 year/1,000 hours worked (based on eligibility)

Benefits:

• Dental insurance (based on eligibility)
• Flexible schedule (based on eligibility)
• Health insurance (based on eligibility)
• Life insurance (based on eligibility)
• Vision insurance (based on eligibility)

Compensation Package:

• Overtime pay
• Performance bonus

Schedule:

• Part-Time

License/Certification:

• Driver's License (Required)
• CPR Certified

Shift availability:

• Flexible Schedule Options Available

Ability to Commute:

• Los Angeles County and surrounding areas (Required)

Work Location:

• On the road work model in or around Los Angeles County and surrounding areas

Pay: $19.00 - $26.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in Los Angeles, CA 90041