Program Specialist - Implementation

The Program Specialist - Implementation supports the development and delivery of high-quality Girl Scout experiences that foster engagement, belonging, and long-term participation. This role focuses on supporting program implementation, training, and delivery consistency across program settings. The position helps ensure Girl Scout experiences are engaging, girl-led, and aligned with established program standards by supporting training, observations, implementation resources, and continuous improvement efforts.

Program Implementation & Support

• Support consistent implementation of Girl Scout programs across staff-, volunteer-, and partner-led delivery settings

• Develop and deliver implementation training for program staff, volunteers, girls, and program partners

• Assist with onboarding and supporting program partners in delivering Girl Scout programming

• Create and maintain implementation guides, checklists, and support resources

• Reinforce established program standards, engagement practices, and safety expectations during training and program support

• Support program delivery as needed across programs, events, and delivery settings

Continuous Improvement & Evaluation

• Conduct program observations using established quality tools and processes

• Gather participant, volunteer, partner, and staff feedback to identify opportunities for improvement

• Document observations and recommend practical improvements to strengthen program delivery and participant experiences

• Share implementation trends and lessons learned with internal teams to support consistency across delivery settings

Collaboration

• Collaborate within the Girl Program Department as well as across other department teams to support effective implementation of program experiences

• Assist with pilot programs, trainings, and special projects as needed

• Perform other duties as assigned

• 2–3 years of experience in youth programming, education, recreation, camps, training, or a related field

• Experience leading trainings, workshops, or group activities preferred

• Strong communication, organization, and interpersonal skills

• Ability to observe program delivery and provide constructive feedback

• Experience creating implementation guides, training materials, or program resources preferred

• Familiarity with youth development and experiential learning practices

• Experience working with volunteers or community partners preferred

Work Environment & Requirements

• Occasional evening and weekend work for trainings, observations, and program support

• Travel within GSHCC territory (10–20%) for site visits, program observations, and training

• Ability to lift and transport materials up to 25 lbs

GSHCC Community Statement

Girl Scouts Heart of Central California (GSHCC) is a girl-centric and performance-driven community. At GSHCC, our mission is to build girls of courage, confidence, and character, who make the world a better place. Across 18 counties, we offer an array of programming and perspectives with the goal of ensuring all girls, volunteers, and staff have a safe space, where they can learn and grow and be their authentic selves. Our entire Community Statement can be found in the GSHCC Employee Handbook.

Girl Scout Promise

On my honor, I will try:

To serve God* and my country,

To help people at all times,

And to live by the Girl Scout Law.

Girl Scout Law

Girl Scouts of all ages recite—and live by—the ideals listed in the Girl Scout Promise and Law. They remind us to do our best in being kind to others, respecting ourselves, making the world a better place, and so much more.

As a member of GSHCC staff, I will do my best to be:

honest and fair

friendly and helpful

considerate and caring

courageous and strong

responsible for what I say and do

respect myself and others

respect authority

use resources wisely

and make the world a better place and be a sister to every Girl Scout