Program Success Partner

Job Requirements About the Role

As a Program Success Partner – Startup Banking , you will be responsible for launching and managing the startup banking program at IDFC FIRST Bank. This role focuses on building market presence in the startup ecosystem, supporting customer acquisition, and driving engagement across banking products and services. You will play a key role in creating impactful journeys, defining processes, and contributing to the overall success of the startup banking initiative.

Key Responsibilities

Primary Responsibilities

• Launch and manage the startup banking program, ensuring alignment with business goals and customer needs.

Secondary Responsibilities

• Build and enhance market visibility for IDFC FIRST Bank within the startup ecosystem.
• Support the acquisition of startup customers through targeted initiatives and relationship-building.
• Coordinate with internal teams to ensure lead conversion and customer onboarding.
• Contribute to the creation of customer journeys and define operational processes to support program success.
• Design and launch tailored banking products and financial solutions that address the unique needs of startup customers and key ecosystem players such as investors, incubators, and accelerators.
• Own and manage the Startup Banking portfolio, ensuring a structured approach to monitoring both liabilities and assets.

What We Are Looking For

Education

• Graduation: Any discipline
• Post-Graduation: Preferred

Experience

• Minimum 6 years of relevant experience in program management, business development, or customer engagement, preferably within the startup or financial services domain.

Skills and Attributes

• Strong understanding of the startup ecosystem and banking products.
• Ability to drive initiatives and manage cross-functional collaboration.
• Strategic thinking with a focus on execution and results.
• Proficiency in creating structured processes and customer journeys.
• Entrepreneurial mindset with a passion for innovation and growth.
• Fluent in English with strong business communication skills