Program Supervisor

The Program Supervisor supervises assigned staff and supports a caseload of program participants. This role helps participants build independence, develop skills, and engage in the community. The Program Supervisor manages staff, coordinates services, works with team members and outside partners, and supports hiring, training, and overall program quality.

Essential Functions:

• Protect the rights, health, safety, and well-being of program participants.

• Collaborate with the Program Director to develop and implement appropriate services for adults with disabilities.

• Guide program participants in program activities and provide support as needed.

• Serve as a liaison to parents, care providers, and referral source case managers regarding programs and participant progress.

• Develop and coordinate partnerships with outside agencies and their personnel to create supportive networks for program participants.

• Facilitate communication between program participants and external organizations to enhance resource availability and service delivery.

• Conduct consultations with program participants, parents, personnel, and outside agencies to gather insights and information.

• Attend off-site annual meetings at least twice a month.

• Transport program participants to and from program-related off-site meetings using agency or personal vehicles, as required and in accordance with agency policies.

• Maintain comprehensive consumer documentation and financial records.

• Prepare and submit a detailed monthly report to the Director of Adult Program Services.

• Schedule and attend Individual Service Plan (ISP) meetings, professional meetings, interagency meetings, and conferences.

• Maintain open and professional communication with supervisors and organizational leadership.

• Assist in developing curriculum for the Adult Day Program.

• Oversee assigned staff and implement disciplinary actions as needed in accordance with agency policy.

• Oversee employee training for the program, including coordinating and scheduling trainings, managing the training platform, and monitoring completion of required training requirements.

• Lead recruitment and hiring for program staff positions (e.g., Instructors and Personal Care roles), including:

• Collaborate with department heads and leadership to support hiring and training needs.

• In the absence of the Director, supervises the Adult Day Program, ensuring compliance with regulations and maintaining appropriate care for program participants.

• Perform other duties as assigned.

• A minimum of three (3) years of directly related experience working with individuals with disabilities is required.

• Bachelor’s degree (B.A. or B.S.) in a related field is preferred.

• Previous experience supervising staff is preferred.

• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Access.

• Valid California driver’s license, ability to meet agency driving requirements, and proof of current automobile insurance when using a personal vehicle for work-related purposes

Competencies:

• Demonstrates a commitment to collaboration and teamwork.
• Strong advocate for the rights and dignity of individuals with disabilities.
• Strong listening, conflict resolution, facilitation, and consensus-building skills.
• Effective oral and written communication skills.
• Demonstrates professionalism with an open, honest, and approachable demeanor.
• Capable of positively representing the agency and program.
• Applies critical thinking to problem-solving and remains composed in crisis situations.
• Builds and maintains effective working relationships with staff, program participants, volunteers, and external partners.
• Demonstrates self-direction while keeping supervisors informed of activities and progress.
• Maintains strict confidentiality regarding agency, program participant, and staff information.

Physical Requirements:

• Must be able to lift and carry up to 50 lbs. as required.
• Ability to bend, sit, and stand for extended periods.
• Ability to work in varying environmental conditions, including heat and cold.
• Ability to use and maintain equipment and technology requiring fine and gross motor skills.
• Ability to assist and move individuals using a wheelchair.
• Ability to safely operate a motor vehicle and assist program participants during transportation, as required.

Schedule:

Full-time. This position may be eligible for an alternative work schedule, which can include a flex day every other week, based on program needs and approval.