Chimes
Program Supervisor
Skills
18 days ago
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Important information
Contract type:
Permanent
Location:
Newark, DE, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.
Our vast array of services — educational, employment, vocational, residential, habilitative and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.
This is an entry level position.
PRIMARY JOB FUNCTION(S):
- Provides supervision, training, coaching, discipline and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the program manager, when appropriate.
- Verifies the staff attendance and ensures staff is providing active treatment for all people assigned.
- Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
- Assesses the need for adaptive equipment to enhance people’s productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
- Confirms that adequate materials are in place at the start of each shift and throughout the program time
- Documents incidents as needed
- Uses crisis intervention skills in emergency situations when needed
- Responsible for staff development including program orientation, completion of training, and ongoing learning of direct support staff.
- Works with manager and implements strategies to reduce turnover
- Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
- Familiar with all DOL regulations as relating to persons served and ensures they are all being met
- Serves as a positive role model for other employees in the program
REQUIREMENTS:
EDUCATION:
Associate Degree is required; Bachelor’s degree in a related area is preferred
EXPERIENCE:
Two years of supervisory experience. Experience working with persons with intellectual disabilities is a plus. Must be able to work a flexible schedule. Must have a care and an acceptable driving record as determined by criteria established by the agency’s insurance carrier and policy.
NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.
What’s in it for you?
Total Rewards (For Full-Time Employees = >30 hours/week):
- Competitive Pay
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement options
- Flexible Spending Accounts (Health, Dependent, and Transportation)
- Life Insurance
- Disability Insurance
- Paid Time Off
- 403(b) with Employer Match
- Employee Recognition Programs
- Employee Referral Bonus opportunities
- Discounts through “Tickets at Work”
- Discounts on Verizon mobile service
- And More!
Want to learn more?
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.
#cdv302
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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