U.S. Department of Veterans Affairs

Summary
This position functions as a Program Support Clerk for the Environmental Management Service (EMS) and is located at the Veterans Affairs St. Louis Health Care System (VASTLHCS) in Jefferson Barracks - MO.
Qualifications
To qualify for this position - applicants must meet one of the following qualifications: TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements - you must be able to type at least 40 words per minute. -AND- SPECIALIZED EXPERIENCE: Requires at least one (1) year of specialized experience equivalent to the GS-04 grade level in Federal service that has equipped the applicant with the particular knowledge - skills - and abilities to successfully perform the duties of this position. Specialized experience includes using a variety of office equipment and software to provide clerical support such as preparing correspondence - tracking items - assisting callers/visitors; and performing timekeeping duties. (Resume must clearly support the duties and experience required for this position. We will not make assumptions regarding experience.) -OR- SUBSTITUTION OF EDUCATION FOR EXPERIENCE: You have successfully completed 4 years of education above the high school level. This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university. One year of full-time academic study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university - or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial - or technical school. One full year of graduate education is considered to be 18 semester hours. (COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION) -OR- COMBINATION OF EXPERIENCE AND EDUCATION: You must possess equivalent combinations of successfully completed post-high school education and specialized experience to meet total qualification requirements at the GS-5 level. (THIS EXPERIENCE MUST BE SUPPORTED BY YOUR RESUME TO BE CREDITABLE AND COPY OF TRANSCRIPTS ARE REQUIRED AT TIME OF APPLICATION) For more information on these qualification standards - please visit the United States Office of Personnel Management's website at <a href="https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/" rel="nofollow noopener" target="_blank">https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/</a>.
Duties
<ul>
<li>***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include - but may not be limited to: Manages time and leave in VA timekeeping system as the primary timekeeper for Environmental Management Service (EMS) and provides support to timekeeping staff for all units assigned</li>
<li>Ensures all information is correct according to guidelines - procedures - and policies and is kept up to date</li>
<li>Provides current leave policies and procedures to assist in decision making</li>
<li>Tracks and prepares reports on daily attendance - overtime - Family Medical Leave Act (FLMA) usage - and unscheduled hours per employee</li>
<li>Loads - posts - examines - computes - and balances hours on the time and leave records and any required bi-weekly - monthly - quarterly - and annual reports</li>
<li>Provides general clerical and public contact support services such as answering the telephone - referring visitors - or providing information about the office - its functions - and standard operating procedures</li>
<li>Receives and screens telephone calls and directs contact as appropriate</li>
<li>takes concise messages</li>
<li>answers questions concerning established policy</li>
<li>Responsible for the operation of the Patient Effects Program (PEP) in accordance with existing medical center policies</li>
<li>Receives and stores patient effects for patients that are admitted to areas where storage is unavailable - or the patient effects are excessive and cannot be stored with the patient</li>
<li>Tracks Environment of Care (EOC) abatement activities to ensure timely completion and compliance with safety standards</li>
<li>Issues and receives uniforms - obtains signatures - and tracks all items issued and returned</li>
<li>Manages employee clearance process - ensuring necessary documentation and steps are completed efficiently</li>
<li>Sponsors employees for their Personal Identity Verification (PIV) badges - coordinating with relevant departments</li>
<li>Inputs - tracks and manages work orders - maintaining logs for housekeeping and pest control requests - ensuring timely and accurate completion of service requests</li>
<li>Performs other duties as assigned</li>
<li>Work Schedule: Monday-Friday 8:00am-4:30pm Recruitment &amp; Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved</li>
</ul>

Program Support Clerk (OA)

Program Support Clerk (OA)

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