Program Support

Responsibilities:

• Support the Sales Operation team with daily administrative and coordination tasks.
• Coordinate with internal departments to ensure customer requirements are met.
• Prepare and maintain sales orders, delivery schedules, and customer forecast records.
• Update and manage sales orders accurately in the ERP system.
• Follow up on customer forecasts, open orders, and delivery schedules.
• Monitor delivery progress to support on-time customer shipments.
• Maintain accurate documentation, filing, and records.
• Assist in processing Return Goods Authorization (RGA) requests.
• Support Program Executives with quotations, customer documentation, and delivery coordination.
• Perform other ad hoc duties assigned by the Head of Department.

Requirements:

• Diploma or Degree in Business Administration, Supply Chain Management or equivalent; or minimum 1 to 2 years of related working experience and training; or equivalent combination of education and working experience

• Fresh graduates are welcome to apply.

• Candidates with 1–2 years of relevant experience are encouraged to apply.

• Good organizational and communication skills with strong attention to detail.

• Proficient in Microsoft Office (Excel, Word, and PowerPoint).

• Experience with ERP systems (Glovia is an added advantage).

• Positive attitude, willing to learn, and able to work in a fast-paced environment.