Program Support Officer

Description

• Fixed term contract until 30 June 2027
• Full-time role (typically worked across five days)
• Reports to International Programs Manager
• Competitive remuneration package (local salary range) with medical insurance
• Annual salary (inclusive of 13th month) between PHP 859,302.00 to PHP 1,241,214.00 (Band 7) commensurate to experience

AVI is an Australian not-for-profit organisation committed to achieving economic and social development outcomes across Asia, the Pacific and the world. With 150 staff and offices in 21 countries, we partner with people and organisations to share skills, knowledge and experience — working toward a peaceful, sustainable and just world. We value equity and social justice; integrity; diversity and inclusion; partnership; solidarity and respect – and we are committed to living out these values in everything we do. Joining AVI is so much more than just a job. It’s a chance to join a team of people with a sincere passion and belief that the work they help to support, truly makes a difference.

Role overview:

As Program Support Officer, you will play a key role in providing high-quality administrative and operational support to AVI’s International Services programs, helping ensure programs are delivered efficiently, accurately, and in accordance with organisational policies and procedures. The position supports financial administration, procurement, travel, recruitment, onboarding, record management, and program reporting, while maintaining accurate documentation and databases.

The role also acts as a key liaison between program teams and corporate services, including Finance, Human Resources, Program Support, and Communications, ensuring information and requests are coordinated effectively. Through strong attention to detail, proactive coordination, and a focus on continuous improvement, the role contributes to streamlined administration and effective program delivery.

Position Requirements:

This role will suit someone with:

• Strong administrative and organisational skills, with excellent attention to detail.
• Experience providing administrative or project support in a busy environment.
• Confidence in handling invoices, purchase orders, payments, and other financial documentation accurately.
• Strong communication and interpersonal skills, with the ability to work collaboratively with a range of stakeholders.
• The ability to manage competing priorities, meet deadlines, and stay organised in a fast-paced environment.
• Good working knowledge of Microsoft Office, particularly Excel, and experience using finance, HR, or other business systems.
• A proactive and self-motivated approach, with the ability to work independently while following established processes and guidelines.
• Experience supporting HR, recruitment, onboarding, or coordination activities would be advantageous.
• An interest in or experience working in the not-for-profit, government, or international development sector would be advantageous.

To do this role well:

• Administration & Program Coordination. Organisation, scheduling, travel, events, meetings, logistics and general program support.
• Financial Administration. Invoices, purchase orders, reimbursements, payments, budget tracking and reconciliation.
• HR & Recruitment Support. Recruitment coordination, onboarding, personnel records, contracts and induction.
• Compliance, Records & Data Management. Maintaining records, databases, compliance documentation, audits, due diligence and reporting.
• Stakeholder Communication & Support. Working with program teams, Finance, HR, Communications, suppliers, applicants, volunteers and participants.
• Communications & Brand Engagement. Social media coordination, content collection, program stories, events and engagement reporting.

In return, you will:

• Join a long-standing not-for-profit organisation with a rich history and a team of passionate individuals
• Have a flexible arrangement for remote work
• Be offered a competitive remuneration package (local salary range) with medical insurance
• Access to a Learning & Development fund of up to $500 AUD

Application Procedure:

• For a full outline of the position and applicant requirements please review the Position Description at www.avi.org.au/careers-at-avi/ and submit a cover letter and a current resume.
• This role is only available to those with legal working rights in the Philippines.
• An offer of employment is subject to satisfactory criminal record checks.
• Application closing date: 5pm, Friday, 2 October 2026
• Any questions regarding this role? Please email our P&C team at [email protected]

AVI is an Equal Opportunity Employer. AVI actively encourages Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, LGBTIQA+ people, people with disability and others who have diverse experiences of our world to apply for this opportunity. AVI will provide reasonable workplace adjustments for applicants with disability.

Your privacy is important to AVI.  It is the policy of AVI to respect the confidentiality of information and privacy of individuals. Personal information provided by you as part of your application (whether oral, electronic, or written) will be collected and processed for the purpose of evaluating your application for employment. In order to carry out this purpose, your information may be disclosed to appropriate persons in our offices. Any information we hold will be governed by the most current version of the AVI Privacy Policy which is available upon request.

AVI has a strong commitment to the safety, wellbeing and protection of children and youth. We therefore have robust screening procedures for personnel who are expected to have contact with children in their roles. This will include criminal record check and referee checks.