Programme Administration, Assessment Officer

Department Description/Departement Beskrywing

Faculty of Economic and Management Sciences

Stellenbosch Business School

Programme Administration (Assessment Office)

Assessment Officer (Post Level 10)

(Bellville Park Campus and Oude Libertas Campus, Stellenbosch)

Ref. EBW04/415/1026

Duties/Pligte

Duties The purpose of the role is to provide operational, administrative and systems support for assessments at the Stellenbosch Business School (SBS) of Stellenbosch University (SU), ensuring the efficient, secure and accurate delivery of online assessments. The role coordinates the assessment lifecycle from scheduling and preparation through delivery, incident management, marks verification, marks administration and assessment reporting, while safeguarding assessment integrity and supporting students, academic staff and other stakeholders.

• Assessment planning and administration:

• Coordinating online assessment scheduling, secure assessment documentation, platform uploads and submission deadlines.

• Online assessment systems management and support:

• Managing online assessment systems, databases and process flows. Coordinating technical support and system integration with relevant stakeholders.

• Quality assurance, security and integrity:

• Monitoring compliance with assessment policies, procedures and academic standards. Conducting quality checks and maintaining assessment and data security. Managing access, invigilation protocols, integrity breaches and related disciplinary reporting.

• Marks, records, data and reporting:

• Maintaining accurate assessment, student and marks records. Providing assessment data and assisting with performance, trend and management reporting.

• Stakeholder liaison and service support:

• Providing assessment and system support to students, academics and external moderators. Processing assessment-related applications and requests and communicating with relevant stakeholders.

• Continuous improvement and ad hoc support:

• Identifying and supporting improvements to online assessment processes, procedures and systems, and providing related ad hoc administrative support

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Job Requirements/Pos Vereistes

• An NQF 6 qualification with at least two years' relevant experience, OR an NQF 5 qualification with at least three years' relevant experience in assessment/student administration, educational technology, online systems management, or a related environment.
• Strong computer proficiency, including in MS Excel and Word, databases, learning platforms and online assessment systems.
• The ability to interpret procedures, exercise sound judgement and apply decisions accurately.
• Excellent organisational, administrative, planning and time management skills.
• Strong attention to detail, accuracy and quality.
• Good analytical, problem-solving and troubleshooting skills.
• Excellent written and verbal communication and stakeholder-liaison skills in English.
• The ability to work independently and collaboratively within a team.
• The ability to work under pressure, prioritise competing demands and meet deadlines.
• High levels of confidentiality, integrity, professionalism and customer service.
• Willingness to provide additional support as required.

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Recommendation/Aanbeveling

• Practical experience with learning management systems, online assessment platforms, or proctoring solutions will be advantageous.
• Experience with the Microsoft Power Platform suite of products (Power Automate, Power Apps, Power BI, etc.).

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How To Apply/Hoe Om Aansoek Te Doen

#PSS

The University is committed to employment equity (EE), and appointments will be made in line with the institutional EE Plan.

Stellenbosch University reserves the right not to make an appointment.

Your application, comprising a comprehensive curriculum vitae (including the names and email addresses of at least three references), must reach the University before or on the closing date in the advertisement.

Apply online at https://www.su.ac.za/en/careers-su by clicking "Apply now" at the top to the right of the page for the specific vacancy.

The University reserves the right to investigate qualifications and conduct background checks on all candidates.

If you have received no feedback from the University after four to six weeks of the closing date, kindly accept that your application was unsuccessful.

Enquiries/Navrae

Enquiries about this post: Ms Collette Schroeder on 021 918 9111, or at [email protected]

Enquiries about remuneration/benefits and technical assistance with the electronic application process: Human Resources Client Services Centre, on 021 808 2753 (Stellenbosch), or 021 938 9636 (Tygerberg), or at [email protected]

CurrencyZAR Commencement Date01-Jan-2027 Closing Date29-Oct-2026 Amount of Travel Work At Home