Programme Coordinator

Company Overview:

Come Out Of Hiding – The Lighthouse Network CIC (COOH) is a Christian organisation serving communities of all faiths and none; looking for a practical, organised and community-focused Programme Coordinator to support the delivery of our funded programmes across South East London.

This is a hands-on coordination role combining programme administration, direct session delivery, on-site leadership and line management of allocated team members.

Role Overview:

The Programme Coordinator will help ensure our programmes are safe, welcoming, well organised and delivered in line with funder requirements, safeguarding standards and COOH’s values. The post-holder will work across programmes supporting children, young people, adults and families**.**

This is initially a three-month fixed-term contract from October to December 2026, with the potential to extend subject to funding, organisational requirements and satisfactory performance.

Working pattern – 16 paid hours per week across Southeast London. These 16 paid hours include direct session delivery, programme planning, administration, reporting, team meetings, line-management 1:1s, training and associated duties.

Please note: Monday evenings, Tuesday evenings, Thursdays and Saturdays working pattern is a core requirement of this position. Applicants should only apply if they can commit consistently to these hours throughout the contract period.

Key responsibilities include:

• Coordinating the day-to-day delivery of assigned funded programmes.
• Directly delivering and co-facilitating community sessions.
• Acting as the designated on-site lead for allocated sessions.
• Line managing allocated COOH team members.
• Providing day-to-day supervision to facilitators, support workers, interns and volunteers.
• Leading team briefings, debriefings and allocated 1:1 supervision.
• Monitoring attendance, punctuality and completion of allocated responsibilities.
• Supporting programme planning and preparation.
• Maintaining accurate registers, consent information and programme records.
• Completing session reports, monitoring information and other funder evidence.
• Supporting evaluation, participant feedback and impact reporting.
• Ensuring safeguarding, health and safety and professional boundaries are maintained.
• Ensuring venues and programme resources are appropriately managed.
• Escalating significant HR, safeguarding or performance matters to senior management.
• Supporting positive relationships with participants, families, partners and community stakeholders.

Requirements

Essential:

• Experience coordinating, supporting or delivering community, youth, family, wellbeing or related programmes.
• Experience working with children, young people, families and/or adults within community settings.
• Experience facilitating or supporting group activities.Strong organisation and time-management skills.Strong written and verbal communication skills.
• Confidence supervising and supporting other team members.
• Ability to complete accurate reports, registers and programme administration.
• Ability to manage competing priorities and work across different programmes.
• Strong understanding of professional boundaries.
• Commitment to safeguarding, equality, inclusion and respectful service delivery.
• Ability to work the full mandatory weekly working pattern.
• Right to work in the UK.
• Willingness to complete all required COOH safeguarding and compliance training.

The successful candidate will be required to hold or obtain an Enhanced DBS check appropriate to the role.

Desirable:

• Previous line-management or staff-supervision experience.
• Experience working on grant-funded or commissioned community programmes.
• Experience within youth work, employability, wellbeing, mental health, food support or community engagement.
• Experience of monitoring, evaluation or funder reporting.
• First Aid and/or Food Safety training.
• Relevant Youth Work, Community Development, Education, Health, Social Care or similar qualification.
• Knowledge of communities across South East London.

Safeguarding and safer recruitment

COOH is committed to safeguarding children, young people and adults at risk. Appointment is subject to satisfactory references, identity and right-to-work checks, and an Enhanced DBS check and barred-list check where the duties are legally eligible. The successful candidate must complete and maintain the safeguarding, Prevent, data-protection, health-and-safety and programme-specific training required for the role.

Equality inclusion and organisational ethos

COOH is a Christian-inspired and inclusive Community Interest Company serving people of all faiths and none. The post-holder must work respectfully with diverse communities and uphold COOH's commitment to dignity, fairness, accessibility and non-discrimination. Reasonable adjustments will be considered throughout recruitment and employment.

Benefits

• Generous annual leave: 25 days’ annual leave per year, pro rata for part-time and fixed-term employees, plus COOH office closures over Christmas and New Year and an additional day off for your birthday.
• Workplace Pension Scheme: Access to COOH’s pension scheme, subject to statutory eligibility and auto-enrolment requirements.
• Learning & Development: Dedicated paid time for weekly learning, with support for relevant training and professional development, including access to COOH’s Entrepreneurship and Leadership Programme.
• 24/7 Employee Assistance Programme: Confidential access to counselling, wellbeing advice and practical support through our Employee Assistance Programme (EAP).
• Hybrid Working: A structured hybrid working pattern, combining community-based delivery with designated remote working time each week.
• Regular Supervision & Career Development: Dedicated 1:1 supervision, ongoing feedback and opportunities to develop skills in programme coordination, line management, community delivery and leadership, with potential progression as COOH grows and subject to funding.

Pay: From £29,250.00 per year

Benefits:

• Casual dress
• Discounted or free food
• Employee mentoring programme
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Work Location: In person