Programme Coordinator – MEL, Documentation & Donor Relations

Company Description Responsenet, established in 2007, focuses on community-centric interventions to address pressing challenges faced by vulnerable populations across India. The organization designs and implements cross-sector programs that prioritize quality of aid and micro-local impact. By leveraging innovative approaches and strong partnerships, Responsenet aims to create sustainable, transformative change for communities most in need. Over the past 17 years, its development interventions have reached individuals across 22 states and union territories, impacting millions of lives. Responsenet continues to expand its efforts to make everyday impact more effective and inclusive.

Role Description The Programme Coordinator – MEL, Documentation & Donor Relations is a full-time, on-site role based in Delhi, India. This role is responsible for supporting the design and implementation of Monitoring, Evaluation, and Learning (MEL) frameworks across programmes, including data collection, analysis, and reporting. The Programme Coordinator will prepare high-quality documentation such as case studies, progress reports, knowledge products, and presentations that accurately reflect programme outcomes and learnings. The role includes coordinating with donors and partners, managing regular communication, preparing updates, and supporting proposals and grant documentation. Day-to-day tasks also involve coordinating project activities with internal teams, tracking implementation timelines, maintaining programme records, and contributing to continuous improvement of Responsenet’s interventions.

Qualifications

• Candidates should possess strong Program Management and Program Development skills to coordinate interventions and support the design and refinement of community-focused programmes.
• Candidates should possess solid Project Management skills to plan activities, track deliverables, manage timelines, and ensure effective implementation and reporting.
• Candidates should possess excellent Communication and Customer Service skills to engage professionally with donors, partners, and community stakeholders, and to prepare clear, compelling documentation.
• Demonstrated experience in Monitoring, Evaluation, and Learning (MEL), including data collection, analysis, and use of insights for programme improvement, is highly beneficial.
• Strong writing and documentation skills, with the ability to produce reports, case studies, and presentations tailored to diverse audiences.
• Ability to work collaboratively with cross-functional teams and community partners, with strong organizational and time-management skills.
• Proficiency in common office productivity tools (e.g., MS Office or Google Workspace); familiarity with data analysis or MEL software is an advantage.
• Bachelor’s or master’s degree in social sciences, development studies, public policy, or a related field, along with experience in the development or nonprofit sector in India.

What you will do

Monitoring, evaluation & learning

• Design and maintain results frameworks, logframes, KPIs and data collection tools for each programme
• Set up and run MIS dashboards; track progress against targets monthly
• Conduct or coordinate baseline, midline and endline studies, and beneficiary feedback
• Turn data into insights for programme teams and leadership

Documentation & reporting

• Write high-quality donor reports (monthly, quarterly, annual), impact reports and case studies
• Develop concept notes, proposals and budgets with the leadership team for CSR and institutional funding
• Maintain programme documentation, photo/video records and audit-ready files
• Produce communication material such as impact stories, presentations and social media inputs

Donor & partner relations

• Act as day-to-day contact for donors and CSR partners: updates, reviews, field visits, queries
• Ensure compliance with grant agreements, reporting timelines and documentation requirements
• Support new partnership development and pitch meetings

Programme coordination

• Coordinate across sectoral project teams, field staff, vendors and partners to keep work on schedule
• Support the launch of new initiatives, including a mobile health unit programme in Delhi NCR
• Travel to project locations as needed

What we’re looking for

• Master’s in Development Studies, Social Work, Public Policy, Economics, Public Health or a related field
• 3–6 years in the development sector, with hands-on MEL and donor reporting experience
• Excellent written English; Hindi preferred
• Strong with Excel/Google Sheets and data visualisation; experience with KoboToolbox, ODK or similar tools is a plus
• Familiarity with CSR (Schedule VII) compliance is an advantage
• Organised, detail-oriented and confident with senior stakeholders
• Comfortable using AI and digital tools to work efficiently

www.responsenet.org

We do not accept resumes from HR consulting agencies and request not to forward any unsolicited resumes of candidates for positions open or closed at Responsenet.

Only short-listed candidates will be contacted.

Please remember to share your resume along with your present location and availability for the application to be considered for the role for consideration to be shortlisted.