Programme Lead, Technology Capability Expansion

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

Programme Lead, Technology Capability Expansion

Key responsibilities

• Own programme scope, cost, benefits and timeline across all markets in the programme.
• Work with Group Finance to build and challenge the financial model, and hold the programme to a defensible benefits position.
• Run programme governance: forums, cadence, decision rights, escalation and reporting.
• Map dependencies across markets, technology teams and the capability centre, uncover risks early and actively mitigate them, and judge what needs to be escalated to sponsors.
• Define the migration approach jointly with each market, covering sequencing, transition design and service continuity.
• Lead and coordinate the Market Delivery Leads, making sure markets move on a consistent approach.
• Work alongside our internal technology teams to set the guardrails the programme delivers against, including technical and engineering standards.
• Track delivery against gates and make sure markets are assessed on a consistent basis.
• Produce papers and reporting for senior leadership and executive audiences.

Experience we are looking for

• 12+ years of experience in technology delivery, transformation or programme leadership.
• Programme management at scale across multiple countries, with financial targets attached. Ideally you have led a programme end to end, not just a workstream within one.
• Commercial and financial capability. You can build, interrogate and defend a business case, and are comfortable challenging a finance model, not just using one.
• Technology transition and migration experience, including moving engineering or application support between delivery locations. Enough technical grounding to engage credibly on architecture and engineering standards.
• Experience in a global capability centre, global business services or shared services environment.
• Credibility with senior stakeholders, including CIO or CTO level.
• Strong written communication, since much of the output is read without you present.