Programme Management Associate, SUTD Academy (6-month Temp)

SUTD Academy is the professional and continuing education arm of the Singapore University of Technology and Design (SUTD). We support lifelong learning through industry-relevant programmes that equip learners with skills for a rapidly evolving, technology-driven world.

We are seeking an organised and service-oriented Programme Management Associate to support the end-to-end administration and delivery of SUTD Academy’s courses and programmes. You will work closely with learners, instructors, internal teams and external partners to ensure smooth programme operations and a positive learner experience.

Key Responsibilities

• Support learners from enquiry and registration through course completion.

• Coordinate course schedules, logistics, venues, resources and other operational requirements.

• Liaise with instructors on course schedules, training materials, teaching aids and IT requirements.

• Maintain course information and registration pages and support learner enrolment.

• Maintain accurate programme records and ensure timely reporting to relevant agencies.

• Support compliance with applicable policies, procedures and funding requirements.

• Support invoicing, fee collection, payments and other programme-related financial administration.

• Work with internal stakeholders to ensure adherence to financial and procurement procedures.

• Maintain accurate records and follow up on outstanding financial or administrative matters.

• Work with the team to enhance programme delivery and the overall learner experience.

• Identify opportunities to streamline processes, improve workflows and increase operational efficiency.

• Support other programme and cross-functional activities as required.

Requirements

• Diploma or higher qualification in a relevant discipline.
• Preferably 2 years of relevant working experience in CET programme/course administration, operations, customer service or finance administration.
• Strong organisational, coordination and written/verbal communication skills.
• Able to manage multiple priorities and work effectively with diverse stakeholders.
• Meticulous, responsible and service-oriented, with strong attention to detail.
• Proficient in Microsoft Office; good working knowledge of Excel would be an advantage.