Programme Manager 1 Year Contract

Programme Manager , 1 Year Contract

Hiring Budget: $3,880 - $4,816
Work Location: Central Singapore
Working Hours: Monday to Thursday, 8:30 AM – 6:00 PM | Friday, 8:30 AM – 5:30 PM

Role Overview The Programme Manager will lead and manage community-focused initiatives, with a strong emphasis on volunteer engagement, programme development, training, and service delivery. The role involves overseeing volunteer management processes, coordinating support services, driving programme improvements, and contributing to organisation-wide outreach and engagement efforts.

Key Responsibilities

• Develop and implement frameworks and initiatives to enhance volunteer engagement and effectiveness.
• Coordinate and manage service activations and programme operations.
• Oversee volunteer recruitment, selection, onboarding, and retention processes.
• Conduct interviews and assessments for prospective volunteers.
• Organise engagement, appreciation, and networking events for volunteers.
• Develop, review, and enhance volunteer management policies, processes, and frameworks.
• Support community outreach and volunteer-led initiatives.
• Facilitate wellbeing and engagement programmes for volunteers and stakeholders.
• Monitor programme effectiveness and recommend continuous improvements.
• Provide professional consultation and support on programme-related matters.
• Contribute to organisation-wide initiatives, projects, and strategic planning efforts.
• Undertake other duties and projects as assigned.

Requirements

• Degree in Psychology, Counselling, Social Work, Behavioural Sciences, Community Development, Human Services, or a related discipline.
• Experience in programme management, volunteer management, community engagement, social services, or related fields will be advantageous.
• Experience in stakeholder engagement, project coordination, or community programmes is preferred.
• Familiarity with public sector, non-profit, community services, or social impact environments would be beneficial.
• Strong interpersonal, communication, and stakeholder management skills.
• Ability to work independently and manage multiple priorities effectively.
• Proficiency in spoken and written English; proficiency in an additional language is an advantage.
• Compassionate, resilient, and comfortable working with diverse groups and stakeholders.

Ideal Candidate Profile

• Experienced in programme coordination, volunteer management, counselling, community engagement, or social service programmes.
• Strong organisational, project management, and stakeholder engagement skills.
• Able to work independently while managing multiple initiatives.
• Passionate about community development, volunteerism, and making a positive social impact.