Programme Manager

Job Title: Programme Manager

City: Telford

State/Province: Shropshire

Posting Start Date: 9/29/26

About Servaada, a Wipro company:

Servaada is Wipro UK entity, authorised by the Financial Conduct Authority (FCA), the UK financial services regulator, to undertake regulated activities on behalf of its clients, as an outsourced service provider.

Key Responsibilities

• Lead large-scale transformation programmes from planning through to delivery.
• Manage multiple projects and workstreams at the same time.
• Develop programme plans, budgets, governance and reporting.
• Lead Project Managers and Business Analysts.
• Manage risks, issues, dependencies and change requests.
• Drive business readiness, implementation and transition activities.
• Track programme costs, benefits and overall value.
• Build strong relationships with clients and senior stakeholders.
• Provide clear updates and recommendations to executive teams.

What We Are Looking For

Essential

• Strong Life & Pensions experience.
• Proven experience leading complex transformation programmes.
• Experience managing Project Managers and delivery teams.
• Strong programme governance, planning and risk management skills.
• Experience managing budgets, forecasts and benefits.
• Excellent stakeholder management and communication skills.
• Knowledge of Agile, Waterfall and hybrid delivery methods.

Desirable

• Experience delivering large-scale business transformation.
• Financial services outsourcing or service-provider experience.
• Experience with operating model change, automation or platform modernisation.
• MSP, PRINCE2, PMP or similar qualifications.

Core Competencies

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct
• Must act to deliver good outcomes for retail customers

Equal Opportunities:

Servaada is committed to diversity, equality, and inclusion in the workplace. All applicants welcome.