Programme Manager — Product & Programme Development

Role Summary

It is responsible for converting programme components that currently exist as ideas, one-off interventions, or informal practice into structured, repeatable, scalable products — with defined scope, playbooks, and delivery formats that any Venture Partner or Sprint Operator across hubs can pick up and run consistently.

Key Responsibilities

• Create playbooks for each sprint type so delivery quality doesn't depend on which Sprint Operator runs it
• Design and productize the SMB Community and peer network model (Peer Circles, Hub Chapters) into a defined, repeatable format
• Design the Alumni Engagement pathway — structure for repeat sprints and a paid conversion model for ventures exiting the core programme
• Build out Sector Focus Sprints as standalone products, examples:
• Defence Manufacturing — DPP compliance, OEM connect
• Food & Agro — export certification, retail entry
• EV & Clean Tech — OEM partnerships, subsidy navigation
• Take other ad hoc or one-off interventions run across hubs and convert them into standardized, reusable products (clear scope, inputs, outputs, effort)
• Bring an analytical lens to product design — sizing demand, structuring frameworks, validating assumptions before building
• Build and maintain a network of external service providers relevant to sector sprints (compliance consultants, certification bodies, OEM connectors, etc.)
• Apply consulting-style structured problem solving to genuinely ambiguous, undefined areas of the programme

Requirements

• Background in management consulting, or a Chartered Accountant with strong exposure to business problem-solving
• Strong grounding in management consulting problem-solving frameworks (structuring, hypothesis-driven analysis, MECE-style breakdowns) — hands-on sector experience is not required, ability to apply frameworks to a new sector is what matters
• Demonstrated experience building frameworks, playbooks, or productized service offerings — not just executing against someone else's brief
• Strong analytical and structuring ability; comfortable working from ambiguity to a defined product
• Existing or buildable network of relevant service providers/experts, able to work independently in a remote, build-from-scratch capacity