Programme Manager - SAP ERP Support

Programme Manager SAP ERP Support

Role Overview

We are looking for an experienced Programme Manager with a strong background in SAP ERP support projects and the ability to lead and manage large teams of 200+ members. The role requires strategic leadership, program governance, and expertise across multiple SAP modules to ensure seamless delivery of ERP support services.

Key Responsibilities

• Programme Leadership

• Lead large-scale SAP ERP support programs across multiple modules (FI, CO, MM, SD, HR, etc.).

• Define program objectives, scope, and governance frameworks.

• Ensure alignment of ERP support initiatives with organizational strategy.

• Team Management

• Manage and mentor teams of 200+ professionals across geographies.

• Drive collaboration, performance management, and resource optimization.

• Ensure effective knowledge transfer and skill development.

• Service Delivery Oversight

• Oversee ERP support operations, ensuring SLA and KPI compliance.

• Manage incident, problem, and change management processes.

• Coordinate with technical and functional teams for smooth delivery.

• Stakeholder Engagement

• Act as the senior liaison between business stakeholders and delivery teams.

• Provide regular program updates, dashboards, and performance reports.

• Build strong client relationships and manage expectations.

• Transformation & Innovation

• Lead ERP transformation initiatives, including SAP S/4HANA migrations.

• Identify opportunities for process improvement and automation.

• Implement best practices in program and service delivery.

Required Skills & Qualifications

• Experience

• 18+ years of IT experience, with significant exposure to SAP ERP programs.

• Proven track record of managing large teams (200+ members) in ERP environments.

• Technical Expertise

• Strong knowledge of multiple SAP ERP modules (FI, CO, MM, SD, HR, etc.).

• Familiarity with SAP Basis, Solution Manager, and system monitoring tools.

• Leadership & Communication

• Excellent stakeholder management and communication skills.

• Ability to lead diverse, cross-functional teams globally.

Pls share your cv at [email protected]