Programme Officer

Support the World Habitat Awards team to identify and seek to encourage the adoption of good, positive and promising housing practices and provide vital support to the team to enable it to work effectively. This is a hybrid role with flexibility for remote working and will include occasional international travel as required.

Principal Duties and Responsibilities

Programme delivery

• Support outreach for the World Habitat Awards in collaboration with the Communications Team to identify potential applicants and encourage submissions.

· Support a multi-stage assessment of World Habitat Awards applications over the course of the year. This includes reviewing applications against the Awards criteria, shortlisting entries, and supporting in-depth evaluation of shortlisted projects, including evaluation visits and input from external experts.

• Support the ongoing refinement of the World Habitat Awards, providing strong programme management from the launch of each cycle through to the final award. This includes improving how data on entries and awardees is captured and used, so that insights from the Awards contribute to World Habitat's wider learning.

· Coordinate programme team members' input into the World Habitat Awards, setting and managing internal deadlines, compiling materials and providing guidance on the assessment process.

· Maintain accurate records of entries and awardees on Salesforce, providing reports as required.

• Keep accurate meeting minutes and records, and ensure the team's shared drive is organised and up to date.

· Support the co-ordination and delivery of World Habitat work, including events, publications, communications, external engagement, and monitoring outputs.

• Be the first point of contact for general enquiries about the Awards, providing support to applicants.

· Continue to develop collaboration activities with award winners, including developing collaboration plans, delivering impact Grants, and other transfer work.

· Contribute to the development of the World Habitat Awards Network, including online and in-person events and other peer-to-peer initiatives.

· Lead on specific projects as agreed within the World Habitat Awards team.

Communications and networking

• Build and maintain relationships with key stakeholders to support the delivery of World Habitat work.
• Communicate content of a specialist or technical nature, to non-experts and experts alike, using high-level skills to tailor messages to specific audiences.
• Support our Communications team by undertaking weekly monitoring of our social media activity and co-ordinating translations.

Other

• Continually update own knowledge and understanding in relevant fields.
• Be an active member of the World Habitat staff team, including contributing to the general intellectual capital and playing an active role in the organisation’s development.
• Undertake travel within the UK and internationally as and when required by the organisation. This could amount to around 15 days per year.
• Undertake other reasonable duties in the context of this job description as required.

This job description sets out the level of responsibility and areas of duties of the post. Such duties may vary over time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION

· Organisation & Programme Management – Highly organised, efficient, and accurate, with strong self-management skills. Experience of managing a programme or process from start to finish, including planning, setting timelines, and coordinating input from colleagues. Ability to prioritise and produce high-quality work within tight and competing deadlines.

· Interpersonal & Relationship-Building Skills – Be tactful, diplomatic, friendly, and approachable, with the ability to engage positively and assertively with a wide range of people. Demonstrate the ability to build and maintain strong relationships while working effectively with partners and stakeholders.

· Communication & Analytical Skills – Excellent written and verbal communication skills, with the ability to convey complex issues clearly, concisely, and accessibly to diverse audiences. Strong analytical skills, including the ability to assess projects against set criteria, think critically, draw conclusions, and make evidence-based recommendations.

· Knowledge & Adaptability – Understanding of issues, organisations, and networks related to international housing policy and practice, with the ability to adapt to changing circumstances and respond proactively to challenges.

· Collaboration & Independence – A strong team player with the ability to work collaboratively across teams, cultures, and stakeholders. Open to sharing knowledge, supporting colleagues, and contributing to a positive team dynamic while also being able to work independently, take initiative, and make effective decisions.

· Technical & Data Skills – Knowledge of Salesforce or a similar CRM system, with the ability to maintain accurate records and produce reports. Excellent proficiency with Microsoft Office.

· Qualifications – Degree-level qualification (or equivalent relevant experience).

· Languages – Fluent written or spoken Spanish or French (desirable).

· Commitment & Mission Alignment – A strong commitment to equality, diversity, and ethical working practices. Willingness to travel (if required) and engage in ongoing professional development. Dedicated to supporting and upholding the mission, vision, and values of World Habitat.

TO APPLY:

Please complete the application and equal opportunities forms which can be found on our website: www.world-habitat.org/vacancies and return them to [email protected]

Pay: £36,351.00 per year

Work Location: Hybrid remote in Leicester