Programme Operation Manager

Programme Operations Manager

Invercargill

Full Time Permanent

Are you passionate about delivering exceptional online learning experiences and leading high-performing academic teams?

SIT Online is seeking an experienced and motivated Programme Operations Manager to provide academic leadership, programme management, and operational oversight across our online learning portfolio. This is an exciting opportunity to play a key role in supporting student success, fostering innovation in online education, and strengthening industry relationships.

About the Role

Reporting to the Senior Programme Operations Manager, you will be responsible for providing leadership and guidance to facilitators, managing programme delivery, supporting quality assurance processes, and ensuring students receive an outstanding learning experience. You will work closely with academic staff, industry stakeholders, and support services to maintain high educational standards and drive continuous improvement

Key Responsibilities

• Lead and support facilitators in programme planning, delivery, assessment, moderation, and evaluation
• Manage online programme operations, timetabling, student support, and programme administration.
• Contribute to programme development, accreditation, and quality assurance initiatives.
• Foster strong relationships with industry partners, academic staff, contractors, and key stakeholders
• Support the recruitment, induction, performance management, and professional development of facilitators and academic staff.
• Monitor student engagement, retention, achievement, and feedback to ensure positive learner outcomes.
• Ensure programme compliance with SIT policies, NZQA requirements, and external quality assurance expectations
• Promote continuous improvement through self-assessment, evaluation, research, and scholarship activities.

What You'll Bring

• Proven experience in tertiary education, programme management, or academic leadership.
• Strong organisational and relationship management skills.
• A commitment to student success and high-quality educational outcomes.
• Experience working with quality assurance and compliance frameworks.
• Excellent communication, leadership, and stakeholder engagement abilities.
• The ability to work collaboratively in an innovative online learning environment.
• A commitment to maintaining professional currency and supporting continuous improvement

Why Join SIT?

At SIT, you'll be part of an organisation committed to transforming lives through accessible, high-quality education. You'll work with passionate professionals who are dedicated to supporting learners and creating meaningful educational opportunities across New Zealand and beyond.

If you're an experienced educational leader ready to make a positive impact in online learning, we'd love to hear from you.

**Applications close on 9th September 2026 and will be reviewed as they are received.**Due to the fast-paced nature of our vacancies, close dates may be subject to change.

Applicants for this position should have NZ residency or a valid NZ work visa.