Programme Operations & Data Analytics Executive

Job Details

• 5 months contract
• 5 days work week

Key Responsibilities

• Coordinate programme and event schedules, including cancellations and waiver requests.
• Create, update, enable and deactivate programme-related user accounts.
• Support programme logistics and liaise with vendors, partners, trainers and facilitators.
• Review monthly electronic direct mailers (eDMs) before distribution.
• Create customer satisfaction surveys and prepare monthly survey reports.
• Prepare weekly and monthly audit, attendance and operational reports.
• Consolidate participant attendance for community and workplace programmes.
• Verify vendor invoices, monthly accrual submissions and trainer or facilitator deployments.
• Consolidate data from various sources and ensure information is complete and accurate.
• Track programme participation, performance and outcomes.
• Maintain departmental dashboards using Excel and Power BI.
• Perform data analysis using Python when required.
• Provide other programme administration and operational support as assigned.

Requirements

• Diploma or GCE A-Level qualification with at least two years of relevant working experience.
• Good communication, project coordination and time-management skills.
• Proficient in Microsoft Excel, PowerPoint, Word, Outlook and Power BI.
• Experience in scheduling, invoice processing, data verification and stakeholder coordination.
• Basic familiarity with Python or other data tools would be an advantage.

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We regret that only short-listed candidates will be notified.

Dynamic Human Capital Pte Ltd (EA Licence No: 12C6253)

Lisa Gunawan (Registration No: R24123448)