Programme Support Officer - 254079

• This vacancy is only open to applicants currently working with NHS Scotland.***

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About The Organisation PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post As part of PSD Scotland, National Services Directorate (NSD) plans, funds and co-ordinates national specialist services on behalf of NHS Boards and the Scottish Government Health and Social Care Directorates. It facilitates service change across NHS Scotland to ensure consistent, equitable provision of high quality, safe, effective, person-centred services to meet the needs of the population of Scotland. The work of NSD operates at national scale, engaging with senior clinical, managerial and policy stakeholders across Scotland.

Review Team The Review Team reviews nationally designated services to ensure they continue to meet their original designation objectives, ensuring clinical effectiveness and value for money. Reviews play a pivotal role facilitating service change, supporting improvement and influencing decision -making across NHS Scotland. Alongside undertaking reviews, the team develop processes and tools to support the continuous improvement of review management and monitoring.

The Candidate We are looking for a Programme Support Officer who is highly motivated, detail orientated and thrives in a team environment. You will have excellent interpersonal, organisational, IT, communication skills, with the confidence to work across multiple pieces of work, meet deadlines and prioritise a busy and varied workload.

As a key member of the team, you will provide high-quality programme and project support across a portfolio of national reviews and NSD activity. This will include coordinating meetings, managing diaries, and a shared mailbox, preparing high quality minutes and papers, and maintaining action trackers to support delivery and assurance. You will also support the collection, handling and presentation of complex qualitative and quantitative data. The team use Microsoft PowerPoint and other Microsoft 365 tools to create visual, succinct and impactful review reports and papers. The postholder will support formatting, presentation and proof reading to a high standard.

Experience of supporting projects, programmes or review activity or executive support within complex public sector or healthcare environments would be advantageous.

Location and Working Pattern: This post will be based at Gyle Square, Edinburgh or Delta House, Glasgow.

Currently hybrid working.

The work pattern for this post is Monday to Friday, 36 hours per week.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Inclusion Public Services Delivery Scotland is a national organisation and, as an anchor institution , it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader , it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments , please contact the Recruitment Team on [email protected]

Further Information For an informal discussion on the post, please contact Catrin Groat , Programme Manager at [email protected]

Closing date for completed applications is 27th August 2026. Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.