Program/Operations Coordinator

Centurion is seeking a highly organized and proactive Program/Operations Coordinator to join our corporate team. This individual will work closely with the Managing Director to ensure the successful execution of administrative, compliance, and operational objectives across multiple programs.

The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is committed to maintaining high standards of efficiency, accuracy, and accountability in support of our mission-driven work.

Position Summary: The Program/Operations Coordinator provides essential administrative and operational support to ensure the efficient execution of company programs and initiatives. Working closely with the Managing Director, this position plays a key role in coordinating cross-functional tasks, maintaining internal systems, supporting staff onboarding, tracking deliverables, and managing personnel and compliance records. The Program/Operations Coordinator will be responsible for ensuring timely submission of internal and external reporting and supporting corporate-level project oversight.

Key Responsibilities:

• Coordinate and support program activities, ensuring alignment with organizational objectives and goals.

• Collaborate with Clients and/or program teams to create and maintain program schedules, ensuring milestones are met and timelines are adhered to.

• Assist in developing and implementing program management processes, tools, and templates.

• Facilitate communication within the program team and with stakeholders, ensuring everyone is informed of program updates, progress, and changes.

• Act as a point of contact for internal and external stakeholders, addressing inquiries and providing updates on program status.

• Help in preparing presentations, reports, and documentation related to program progress, metrics, and achievements.

• Support recruitment and hiring processes, including applicant tracking, scheduling, onboarding, and record maintenance.

• Maintain accurate and up-to-date program documentation, including project plans, status reports, risk and issue logs, and action item trackers.

• Assist in compiling and analyzing program data to generate meaningful reports and insights for clients and Centurion leadership.

• Monitor and report on key performance indicators (KPIs) to evaluate program effectiveness and success.

• Help identify, document, and track risks and issues associated with the program, working with the program team to develop mitigation strategies and action plans.

• Support the resolution of program-related issues by collaborating with relevant stakeholders and implementing corrective actions as necessary.

• Assist in financial record-keeping, expense tracking, and budget management.

• Collaborate with the accounting team to handle accounts payable, receivable, and invoicing.

• Prepare financial reports and summaries as needed for management review.

• Assist in preparing and submitting necessary paperwork and reports to comply with program guidelines.

• Coordinate administrative tasks, including filing, data entry, record-keeping, and document management.

• Schedule and organize meetings, appointments, and events related to program activities.

Qualifications:

• Bachelor's degree in Business Administration, Project Management, or a related field.

• PMP certification a plus.

• Strong organizational and time-management skills, with attention to detail.

• Excellent written and verbal communication skills.

• Excellent organizational and time-management skills.

• Strong interpersonal and communication skills.

• Detail-oriented with a focus on accuracy and quality.

• Proficiency in project management software and Microsoft Office Suite (e.g., MS Project, Excel, Word, PowerPoint).

• Property Management experience a plus but not required.

• Yardi experience a plus.

• Ability to work effectively in a fast-paced environment and adapt to changing priorities.

• Ability to pass Lean Six Sigma certification course within 1st month of hire.

• Prior experience in operations coordination, project management, or related roles is advantageous.

Travel Required: 1 to 2 times per week as needed.