Project Administrator

Position Description

Provide hands-on support for Synergi Life delivery, adoption and change activities across SHE. The resource will help manage and progress the backlog with the Product Owner, use system usage insights to identify opportunities for improved adoption, strengthen governance and communications, re-energise the Champion Network, and enhance learning materials for key Synergi Life processes and functionality and support the delivery of the annual Synergi Life upgrade where appropriate. The successful candidate will work collaboratively across Group Safety and other business units to coordinate delivery activities, maintain key governance records, develop communications and guidance, analyse adoption trends. The Product Owner will retain oversight of key decisions, risks and approvals. This position requires a versatile individual with practical technical and data capability, alongside strong communication skills and experience creating guidance, training and support materials; deep technical expertise is not required.

Key Responsibilities

• Assist in managing the backlog of Synergi Life items and delivery with the Product Owner.

• Work with the Product Owner to analyse system usage trends, identify opportunities to improve adoption and usage, and propose practical approaches to drive improved adoption.

• Develop guides and communications to align business units on a redefined Synergi Life governance model.

• Create a roadmap for monthly communications covering different Synergi Life topics and develop material for each communications drop, building progressively on previous content.

• Re-engage and strengthen the Synergi Life Champion Network, including agreeing a Champion structure, creating Champion role descriptions and guidance materials, and developing manager guidance on the benefits of Champions.

• Review existing training material and adapt it where required.

• Enhance and create learning content for Incident Management, Audit Management, Dashboards and Reporting.

• Produce practical learning resources such as training videos, user guides and quick-reference materials.

• Develop communications and learning material appropriate for audiences ranging from SHE Managers and other managers through to end users.

Knowledge, Skills and Experience

This role requires a proactive, organized and solutions-focused individual with practical technical and data capability, strong communication skills, and experience creating guidance, training and support materials. The successful candidate must be able to work independently and collaborate effectively with Group Safety and other business units; deep technical expertise is not required.

Essential

• Excellent written communication skills, with experience producing user guidance, briefings and learning content.

• Strong stakeholder coordination skills and the ability to manage competing priorities and follow actions through to completion.

• Ability to work on own initiative, identify practical solutions and escalate material issues appropriately.

• High attention to detail and a structured approach to delivery, governance and information handling.

• Competence in Microsoft 365 applications, including Word, Excel, PowerPoint, Teams and SharePoint.

• Experience/knowledge working with systems and data.

Desirable

• Change management experience

Qualifications

Essential

Legal permission to work in the Republic of Ireland.

Full, EU/EEA Driving License/Must be licensed to drive in Ireland (ROI) unaccompanied.

Base Location

• Office in Dublin.

• Hybrid working will be a feature of this role, combining remote working with attendance at the base location for in-person collaboration, subject to business requirements and ongoing review.

Please note that when the successful candidate is required to attend at Head Office, travel, accommodation, and related expenses will not be reimbursed. Expenses incurred for business travel - that are not normally incurred by the successful candidate in their normal place of work - will be reimbursed. All travel and accommodation expenses shall be agreed in advance with the line manager. Claims for reimbursement of approved receipts must be via the contractor's agency.

Mileage rates in respect of journeys carried out will not apply.

Anticipated start date: October 2026

Duration: 9 months

Safety Contractors must comply with all Health and Safety Regulations and requirements pertaining to the location where they are working and must comply with all directions and instructions from their designated line management.

• Contractors shall wear full PPE, including Arc-resistant where required.

• Steel toe boots compliant with S3 EN ISO 20345.

• Contractors shall be provided with an unbranded hard hat and ear defenders where required.

• This PPE will be provided by company's suppliers but without any identifiable Logo.

• The PPE to be provided by company does not include safety boots, gloves and eye protection. These are standard items that contractors should have at their cost.

• Contractors must have up to date SafePass and manual handling training.

Other Requirements

The successful candidate must have use of a personal ‘phone, laptop/PC and internet facilities, and must be equipped to fully engage in a professional manner during the course of the engagement.